Binance - Product Specialist- Wallet Operations
Requirements
• 2+ years in crypto wallet operations, blockchain infrastructure, or a related role • Proficiency with blockchain explorers (e.g., Etherscan) • Understanding of UTXO, EVM, and multi-signature wallets • Excellent problem-solving and communication skills • Ability to thrive in a fast-paced, 24/7 crypto environment
Responsibilities
• Wallet Management: • Wallet Management: • Oversee daily operations of exchange wallets, including deposits, withdrawals. • Monitor blockchain transactions to ensure timely processing and resolve delays or failures • Maintain operational uptime of exchange wallets • Coordinate and complete network upgrades, token events and testing with no issues • Risk Mitigation & Compliance: • Collaborate with the security team to respond to incidents and implement safeguards • Monitor Internal Alerts and enhance monitoring system to detect security or high risk events and follow up with reactive and preventive measures • Process Optimization: • Automate repetitive tasks to improve operational efficiency • Analyze transaction data to identify trends and recommend system improvements • Analyze competitor product and industry trends to identify potential product/process enhancements • Cross-Functional Collaboration: • Work with Customer Support to resolve wallet-related user inquiries • Partner with Stakeholders across various departments to solve customer pain-points and enhance our product
Benefits
• Shape the future with the world’s leading blockchain ecosystem • Collaborate with world-class talent in a user-centric global organization with a flat structure • Tackle unique, fast-paced projects with autonomy in an innovative environment • Thrive in a results-driven workplace with opportunities for career growth and continuous learning • Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
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