Clover Health - Registered Nurse (RN) Medicare Quality Assurance Reviewer
Responsibilities
• By the end of your first 90 days: • Build a strong foundation in Clover’s utilization management, quality assurance, and clinical review processes. • Develop proficiency in Medicare regulations, clinical review requirements, and Clover’s quality standards. • Establish effective working relationships with internal stakeholders, vendors, and Medical Directors. • Consistently perform quality assurance reviews with accuracy, sound clinical judgment, and attention to compliance requirements. • Independently manage quality assurance responsibilities across utilization management service lines. • Serve as a reliable clinical resource for quality, compliance, and review-related questions. • Contribute to process improvements by identifying opportunities to enhance quality, consistency, and operational effectiveness. • Partner effectively with vendors, Medical Directors, and cross-functional teams to support quality outcomes and regulatory compliance. • Future state: • Be recognized as a trusted clinical quality and utilization management subject matter expert. • Drive continuous improvement through trend analysis, performance insights, and recommendations that strengthen quality and compliance programs. • Support the evolution of clinical review processes, technology-enabled solutions, and operational initiatives that improve efficiency and member outcomes. • Influence organizational success by maintaining high standards of clinical excellence, regulatory compliance, and collaborative partnership across the organization. • You should get in touch if: • You have an active and valid RN license; required. • You have a minimum of 3 years of Medicare Utilization Management medical necessity review experience; required. • You have a strong knowledge of applying CMS guidelines, and NCD-LCD to Medicare medical necessity reviews; required. • You have experience working in a Medicare Advantage plan; preferred • You have Quality Assurance experience; required. • You have RN clinical experience in a hospital setting; preferred. • You have previous experience in leading vendor relationships and building clinical review teams. • You have excellent interpersonal skills and ability to communicate with patients and colleagues. • You have experience working remotely; preferred.
Benefits
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities • Reimbursement for office setup expenses • Monthly cell phone & internet stipend • Remote-first culture, enabling collaboration with global teams • Paid parental leave for all new parents • We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
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