Guidepoint - Market Research Operations Associate (Remote)
Requirements
• This is a hybrid position based out of our Pune or Mumbai office, or can be fully remote. Candidates must be available to work US Eastern Time hours (6:30 PM IST – 3:30 AM IST). • Bachelor's degree in Market Research, Business, Sociology, Economics, Statistics, Life Sciences, Psychology, or a related discipline • 1–2 years of experience in market research, research operations, survey operations, panel management, research coordination, or a related field • Experience supporting survey programming, testing, deployment, and distribution; Qualtrics experience strongly preferred • Strong Excel skills, including Pivot Tables, lookup functions, filtering, data cleaning, and data validation • Experience performing data quality checks and preparing datasets for reporting • Experience coordinating multiple research projects and deadlines simultaneously • Strong organizational skills with exceptional attention to detail • Excellent written and verbal communication skills • Ability to work independently while collaborating across multiple teams • Experience with panel recruitment or panel management is highly preferred • Desire to build a long-term career in research operations within a fast-paced, growing organization • Experience working with recurring tracker studies or longitudinal research • Healthcare, pharmaceutical, medical device, or consumer research experience • Experience with survey platforms such as Qualtrics • Experience supporting dashboards or recurring reporting processes • Familiarity with Power BI or other reporting tools
Responsibilities
• Support recurring research operations and tracker processes while developing expertise in research operations and healthcare market intelligence • Recruit, onboard, and manage panel members supporting recurring research studies • Support monthly and quarterly data collection activities from longitudinal panels of medical aesthetics and healthcare professionals • Coordinate day-to-day execution of recurring research projects to ensure timelines and quality standards are met • Assist with survey questionnaire development, Qualtrics programming, survey testing, deployment, and survey distribution • Perform Excel-based data collection, validation, quality assurance, and data management activities • Organize, clean, and prepare research data in Excel to support downstream reporting and analysis • Review and prepare data for monthly and quarterly release cycles while ensuring accuracy, completeness, and consistency • Maintain recurring trackers, reports, dashboards, and operational documentation • Support reporting and data visualization efforts by preparing clean, validated datasets for internal teams and client deliverables • Collaborate with cross-functional teams including research, survey programming, and data operations to support successful project execution
Benefits
• Competitive compensation • Comprehensive medical coverage • Hybrid and remote work flexibility • Central office locations • Entrepreneurial environment with high ownership and autonomy • Opportunities to learn directly from experienced market research professionals • Career growth within a global research and data intelligence organization • Casual and collaborative work environment • Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. • At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.
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