conductorai - Field Service Representative (Contract)

• Active TS/SCI clearance required at time of hire; this requirement is mandated by the classified nature of work performed under US government contracts and is non-negotiable. CI polygraph preferred, but not required. • US citizenship required by applicable federal law and government contract obligations (ITAR/EAR); we are unable to consider green card holders or sponsor visas for this role • Experience configuring software platforms in support of operational processes • Technical background with working knowledge of software configuration, classified networks, and server administration • Familiarity with large language models, advanced prompting techniques, and genuine interest in being on the cutting edge of this technology • Strong written and verbal communication skills, with the ability to break down and demonstrate complex concepts clearly across audiences • Willingness to work on-site with customer users 4-5 days per week • Ability to work independently and as part of a team • Experience working in or supporting classified environments • Familiarity with help desk or technical support workflows • Military, Special Operations, or law enforcement experience • Familiarity with intelligence workflows and/or J2 users • Active access to CCMD and J2 customer environments, relationships, and facilities • The base salary range for this role is $175-250k. Candidates with an active TS/SCI clearance, required read-ons, and direct experience with specific customers may be eligible for compensation at the higher end of the range. Starting pay will be based on a number of factors including qualifications, experience, and location. This is a contract position.