AvePoint - Operations Support Analyst

• Diploma from a recognized polytechnic (preferable IT related) • Prior experience in technical support and usage of ticketing systems • Excellent interpersonal and communication (verbal and written) skills with demonstrated customer service mind-set and ability to engage multiple stakeholders • Basic salesforce administration experience • Resourceful, adaptable and able to work with minimal supervision. Proactive and self-motivated with the ability to focus on priorities and deliver in a fast-paced environment • Internet-savvy and proficient in using MS Office, especially Outlook, Word, Power Point and Excel • Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.