WorkOS - GTM Engineer
Requirements
• Engineering foundation: You're a capable software engineer. You write clean TypeScript or Python, understand async patterns, know how to design a database schema, and can debug a production incident from logs alone. You don't need to have worked at a software company, but you need to be able to write and ship code. • Engineering foundation: • GTM domain knowledge: You've worked with the tools: Salesforce, HubSpot, Clay, Cargo, Apollo, or equivalents. You understand how leads flow through a CRM, what enrichment providers actually return, and why data quality degrades over time. Ideally you've had a BDR or AE background that gives you intuition for what the sales team actually needs. • GTM domain knowledge: • Systems thinking: You think in pipelines, not one-off scripts. When you build something, you think about what happens at 10x volume, when an API goes down, or when the same company gets submitted five times simultaneously. • Systems thinking: • 3+ years of experience in GTM Engineering, Revenue Operations, or a closely adjacent technical role at a high-growth B2B SaaS company. • 3+ years • 🌟 What good looks like • You don't need to have done this exact job before. You need to care about the craft. The best GTM Engineers at WorkOS are the ones who spot a broken workflow in Slack at 11pm, open a PR the next morning, and ship the fix before the standup. They're the ones who, when the sales team complains about bad data, don't just route it to RevOps, they dig into the Snowflake schema and find the upstream issue. If that sounds like how you work, we want to talk.
Responsibilities
• Enrichment infrastructure: You'll maintain and improve our core enrichment pipeline: the workflows that take a new signup or a conference attendee list and return a fully enriched, scored, and Salesforce-upserted record. Today that involves Cargo, Clay, Snowflake, and a growing set of data providers (Apollo, Linkup, Exa). You'll own the reliability, fill rates, and schema consistency of these systems. • Account scoring: You'll work on the fit scoring pipeline: the logic that evaluates every company flowing through our stack against our ICP and writes results to Snowflake and SFDC. This includes batching optimization, retry logic, logging and observability, and continuously improving the underlying signals. • Campaign and event tooling: You'll build and maintain the systems that sync event attendee lists (Luma, conference CSVs) through enrichment and into Salesforce campaigns. When a BDR asks "who came to our event last night?", your tooling answers that question automatically and routes the right records to the right owners. You’ll also propose and prioritize growth experiments, validate the approach, own implementation, measure results, and iterate. • Custom Tooling integration: You'll build and maintain enrichment tooling accessible via Wallaby, WorkOS's internal AI agent that the GTM team uses to look up prospects, run ad-hoc enrichments, and surface account intel on demand. You’ll design the underlying tools so they’re clean, effective, and composable, using AI and automation across research, enrichment, routing, and engagement workflows. • GTM data infra: You'll work closely with the data engineering team to keep our Snowflake schema in sync with the tools that consume it, track downstream pipeline impacts when schemas change, and ensure the data flowing into SFDC is accurate and up-to-date. Own and maintain lead and conversion tracking across the funnel, including lifecycle stages and campaign attribution. Keep the underlying data and tracking reliable so we can measure conversion and identify where prospects drop off. • Code: You'll ship real code. PRs go through review. You'll debug production incidents (Salesforce API rate limits, Cargo timeouts, enrichment failures). You'll instrument logging, add observability, and think carefully about batching, concurrency, and idempotency.
Benefits
• At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. • Competitive Equity • Healthcare, dental and vision coverage • FSA, ST/LT Disability, Voluntary Life • 20 days paid vacation + 10 holidays + unlimited sick leave • 12 weeks fully paid parental leave • Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active • Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being • Commuter benefits for hybrid employees in SF/NYC • Unlimited token usage! • Please inquire directly with our recruiting team for benefits available to those working outside the US.
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