finch-legal - Legal Ops Assistant

New York City, New York, United States$50k - $65k5mo ago

Remote Junior NA Legal Legal Assistant Case Management

Responsibilities

• Solve problems across the case lifecycle wherever they arise • Conduct treatment check-ins with clients • Contact clients to get updates on case progression • Investigate coverage disputes, liability disputes, and coverage investigations • Step into a full desk when teammates are out of office • Handle high-volume overflow tasks across the legal ops team • YOUR TEAM: LEGAL OPERATIONS • Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity. • YOU MIGHT BE A FIT IF YOU: • Have 1+ years in legal operations, case management, or claims handling in personal injury • Are bilingual (English/Spanish) • Are comfortable with a constantly changing day-to-day • Can manage high-volume workloads • Communicate effectively with both clients and attorneys • Thrive in fast-paced, high-volume environments

Benefits

• 100% coverage for health, dental, and vision. • 401(k) retirement plan. • Flexible PTO (we trust you to take the time you need). • (For those in NYC) In-office snacks, drinks, and daily team lunch and dinners. • AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE. • As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status. • We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.