finch-legal - Bilingual Legal Intake Specialist (English/Spanish) – Weekend Shift
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Responsibilities
• Answer inbound calls with empathy and professionalism. • Qualify cases and confirm eligibility using defined criteria. • Guide clients through the sign-up process and secure retainers. • Hand off cases to attorneys and lead paralegals with complete and accurate information. • With your teammates, maintain responsiveness as a key builder of trust with every partner. • YOUR TEAM: LEGAL OPERATIONS • Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity. • YOU MIGHT BE A FIT IF YOU: • Have 5+ years in client-facing intake or sales roles, ideally in legal services. • Are an excellent communicator who can build trust quickly. • Stay calm and focused under pressure. • Are comfortable working flexible schedules, including evenings and weekends.
Benefits
• The expected package for this role includes base salary + equity. • AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE. • As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status. • We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
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