finch-legal - Legal Intake Specialist (Bilingual - English/Spanish)

New York City, New York, United States$55k - $75k+ Equity5mo ago

Remote Senior NA Legal Legal Counsel Immigration Attorney

Responsibilities

• Answer inbound calls with empathy and professionalism. • Qualify cases and confirm eligibility using defined criteria. • Guide clients through the sign-up process and secure retainers. • Hand off cases to attorneys and lead paralegals with complete and accurate information. • With your teammates, maintain responsiveness as a key builder of trust with every partner. • YOUR TEAM: LEGAL OPERATIONS • Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity. • YOU MIGHT BE A FIT IF YOU: • Have 5+ years in client-facing intake or sales roles, ideally in legal services. • Are an excellent communicator who can build trust quickly. • Stay calm and focused under pressure. • Are comfortable working flexible schedules, including evenings and weekends.

Benefits

• $55K – $75K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • This role is 50 hours/week, which includes 10 hours of overtime. • 8 AM - 6 PM EST • 8 AM - 6 PM CST • 8 AM - 6 PM MST • 8 AM - 6 PM PST • I'm very flexible on schedule of work. I'd like to be considered for as many opportunities at possible to increase my chances of being placed. • Native / Full professional proficiency • Advanced – I can express myself fluently and spontaneously • Intermediate – I can communicate in familiar situations with some difficulty • Basic - I can understand and use simple everyday phrases • Immediately after accepting an offer • Days after accepting an offer • Weeks after accepting an offer