Emergence Software - Director of IT
Requirements
• 6-10 years in hands-on IT operations, systems administration, or MSP/consulting delivery, with at least 3 in an IT leadership role • Experience running IT across multiple companies, clients, or business units at once — not a single-company environment, however well run • Experience owning the IT workstream of an acquisition — due diligence, Day 1 readiness, and post-close systems rationalization and migration • Deep understanding of tradeoffs between centralized and decentralized IT delivery; you are a vocal advocate for what works well and what doesn’t • Fluent in identity and access operations (Okta, Entra, JumpCloud, or similar): SSO, provisioning, lifecycle workflows • Comfortable walking into a company with no documentation and systematically mapping what exists • Strong vendor and license management instincts: contracts, renewals, SLAs, consolidation • You build the playbook rather than execute one handed to you • Excellent business stakeholder management skills - you can professionally engage at all levels of the organization • Prior experience in a PE portfolio or holding company • Admin depth in both Google Workspace and Microsoft 365 (we run both today) • Experience in regulated segments like healthcare, finance, or defence where compliance is integral to IT operations
Responsibilities
• Acquisition integration • Run the IT workstream for every acquisition: inventory the stack, map access, stand up accounts and devices, wire the company into Emergence systems • Build the Day 1-100 integration playbook this function currently lacks, then run it at roughly three closes a quarter • Identity, access, and operations • Build and operate the joiner/mover/leaver standard across the portfolio, including offboarding completeness • Operate the identity platform after selection and rollout (selection is in-flight, informed by a portfolio audit underway) • Own the living inventory of tools, accounts, admin credentials, licenses, and renewal dates that every consolidation and security decision depends on • Vendors and shared services • Manage the MSP relationship and SLA for portfolio companies that consume central IT delivery • Own vendor contracts, renewals, license consolidation, and portfolio volume pricing • Build the back-end connections that feed our cross-portfolio data platform
Benefits
• We offer competitive compensation and a full benefits package. The base salary range for this role is $140,000–$175,000, plus a performance-based bonus. Placement within the range is based on job-related factors including experience, skills, qualifications, and location. • Remote, U.S.-based.
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