elevenlabs - Employee Relations Partner
Requirements
• Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company. • Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness. • Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel. • Skilled in writing clear, defensible documentation and coaching leads through hard conversations. • Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour. • Comfortable building process as well as running cases, as the ER function is still being built. • Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus. • This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe.
Responsibilities
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. • Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners. • Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome. • Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal. • Partner with in-house employment counsel and, when necessary, outside counsel to assess risk. • Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time. • Keep the case log and report on patterns, risks, and trends by team, region, and case type. • Build playbooks, templates, and training that raise lead capability and cut avoidable cases. • Build out a self-serve ER flow for leads, so that common ER cases become scalable. • Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows.
Benefits
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
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