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Jobs/Coaching Jobs/Exclusive to wagey.gg Pro - Lead, Customer Support - Thailand
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Exclusive to wagey.gg Pro - Lead, Customer Support - Thailand

6h ago
Remote - Thailand
RemoteStaffAPACArtificial IntelligenceSoftwareCommunity LeadCoachingThaiTeam ManagementTeam LeadershipPerformance ManagementCSATAccount ManagementJiraPerformance ReviewsZendeskProcess OptimizationConflict ResolutionSalesforce

Requirements

• Collaborate with cross-functional teams to deliver high-impact solutions aligned with business objectives. • Experience with cloud infrastructure, CI/CD pipelines, and automated deployment workflows. • Contribute to architectural decisions and technical documentation for key systems. • Build scalable data pipelines and integrate third-party services into existing platform architecture. • Drive continuous improvement through code reviews, testing strategies, and engineering best practices. • Familiarity with agile methodologies and iterative development practices.

Responsibilities

• Drive continuous improvement through code reviews, testing strategies, and engineering best practices. • Familiarity with agile methodologies and iterative development practices. • Comprehensive health, dental, and vision insurance for employees and dependents. • Demonstrated experience building and shipping production systems at scale in a fast-paced environment.

Benefits

• Ability to mentor junior engineers and contribute to a culture of technical excellence. • Competitive compensation package including equity, annual bonus, and comprehensive benefits. • Lead incident response and post-mortem processes to improve system reliability over time. • Partner with product and design teams to translate requirements into robust technical implementations. • Ownership of end-to-end feature development from ideation through deployment and monitoring.

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