meridianlink - Senior Product Manager - AI Products
Requirements
• Product Management • 5+ years’ experience in product management, with proven success designing enterprise AI/ML products in a SaaS B2B environment. • Experience conducting customer/user research, usability testing, and translating insights into product strategy. Proficiency with AI-driven prototyping methods. • Strong organizational and multi‑tasking abilities, capable of managing multiple projects, priorities, and communication channels in a fast‑paced environment • Mastery of agile methodologies, processes, artifacts. Understanding of/exposure to emerging DevAI practices. • Effective storytelling and presentation abilities • Excellent collaboration skills within and across teams • Ability to give and receive constructive design feedback • Awareness of industry trends, emerging technologies, and best practices in AI product design • Demonstrated track record of taking AI features from concept to production—including model integration, data contracts, and post-launch monitoring • Expertise in digital product development, including conversational AI, GenAI, automation, and data-driven platforms. • Familiarity with AI/ML concepts, LLMs, MCPs, GenAI platforms, API integration • Familiarity with responsible AI principles, model interpretability, bias mitigation, and quality/accuracy metrics required for production grade AI systems. • Experience collaborating with Data Science and Engineering teams to define training data needs, evaluate model performance, and implement iterative feedback loops. • Background and Education • Bachelor’s degree required; MBA preferred. Computer science background (education or other demonstrated proficiency) preferred. • Consumer or mortgage lending software experience is a plus
Responsibilities
• AI Product Strategy and Roadmap • Own the end-to-end product strategy and roadmap for AI automation features within the platform. • Define measurable outcomes (efficiency gains, error reduction, decision accuracy) and hold the roadmap accountable to them. • Partner with executive leadership to align AI initiatives with company-wide product vision and revenue goals. • Build business cases justifying R&D investment based on expected revenue opportunities. • Identify high-value automation opportunities across the loan origination and account opening lifecycles. • Stay updated with the latest trends and advancements in AI and ML, to identify opportunities for innovation and incorporate relevant insights into product strategy and development. • Discovery and Customer Engagement • Conduct deep discoveries with lending operations teams, compliance officers, and technology buyers to surface unmet needs. Dig beyond stated needs to define innovative solutions to customer challenges. • Synthesize qualitative research, quantitative usage data, and competitive intelligence into clear product opportunities. • Build and maintain a robust feedback loop with design partners and early-access customers during feature development. • Cross-Functional Delivery • Drive execution with engineering, data science, and design teams using agile practices and emerging Dev AI practices. • Translate business needs into clear and actionable epics, user stories, acceptance criteria, and supporting documentation. Lead rapid prototyping exercises to speed time to market and enable early customer validation. • Ensure requirements align with strategic business goals while balancing compliance, security, scalability, and technical feasibility. • Partner with data scientists and ML engineers to scope model development, define success metrics, and establish human-in-the-loop review processes. • Coordinate with compliance, legal, and information security to ensure AI features meet regulatory expectations (FCRA, ECOA, fair lending, model risk management, emerging regulation governing AI use in fintech). • Own launch readiness: go-to-market coordination, documentation, training, and customer communication. • Measurement and Iteration • Define and track KPIs for AI features post-launch: automation rates, exception volumes, model drift indicators, and business impact. • Establish feedback mechanisms that surface edge cases and model errors quickly and translate them into iteration cycles. • Communicate product performance transparently to leadership and stakeholders. • Collaborate with Sales and Marketing to track product pipeline development and revenue opportunity. Correct course where adoption falls short of expectation.
Benefits
• $94,667 – $161,400 • MeridianLink runs a comprehensive background check, credit check, and drug test as part of our offer process. • It is not typical for offers to be made at or near the top of the salary range. The actual salary will be determined based on experience and other job-related factors permitted by law including geographical location. • t is not typical for offers to be made at or near the top of the salary range. • Meridianlink offers: • Insurance coverage (medical, dental, vision, life, and disability) • Flexible paid time off • 401(k) plan with company match • All compensation and benefits are subject to the terms and conditions of the underlying plans or programs, as applicable and as may be amended, terminated, or superseded from time to time. • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • If above question is "Other" please add the source below. • I prefer not to answer • Black or African American • Hispanic, Latino, or Spanish origin • Indigenous Peoples, First Nations, Native American, or Alaska Native • Native Hawaiian or Other Pacific Islander • White / Caucasian • Middle Eastern or North African • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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