thumbtack - Manager, Launch and Growth Operations
Responsibilities
• Lead a portfolio of strategic programs: Lead and own high-impact initiatives that accelerate the growth and scalability of Thumbtack’s partnerships business. • Build and scale new business capabilities: Take emerging opportunities from concept through launch and scale, establishing the operating processes, systems, and cross-functional model required for reliable execution. • Own measurable business outcomes: Define success measures, monitor performance, identify limiting factors, and make clear recommendations that improve growth, efficiency, operational performance, and program economics. • Lead complex programs end to end: Serve as the central hub across Product, Engineering, Data Science, Marketing, Commercial Operations, Commercial Strategy, Legal, and external partners to translate strategy into coordinated execution. • Shape strategy through analytical insight: Use data, customer and partner insights, and structured problem-solving to evaluate opportunities, make tradeoffs, and influence investment decisions. • Strengthen the Partner Operations foundation: Improve the tools, systems, processes, and operating models that enable partnerships to launch and scale reliably. • Lead a globally distributed team: Set a clear vision and priorities while managing and developing a team across the U.S. and the Philippines to become increasingly independent owners. • IN ORDER TO BE SUCCESSFUL, YOU MUST BRING • 5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related field. • 2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators. • Experience translating ambiguous business opportunities into clear strategies, operating plans, and measurable results. • A track record of leading complex initiatives from concept through execution, including stepping toward problems and taking accountability when results fall short. • Strong business judgment and analytical rigor, with the ability to assess performance, understand economics, evaluate tradeoffs, and determine where to invest. • Clear, influential communication skills, with the ability to create a compelling vision, distill complexity, align diverse stakeholders, and influence without authority. • An owner mentality, strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.
Benefits
• For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $148,800.00 - $192,500.00. • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected total cash compensation (base salary + variable pay, if applicable) range for the role is currently $134,300.00 - $173,800.00. • For candidates living in all other US locations, the expected total cash compensation (base salary + variable pay, if applicable) range for this role is currently $126,700.00 - $163,900.00. • Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role. • Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. • Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected]. • For information about how Thumbtack collects, uses, and shares personal information about job applicants, please see our Job Applicant Privacy Policy https://www.thumbtack.com/job-applicant-privacy-policy. • We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes. https://careers.thumbtack.com/recruiting-scams
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