thumbtack - Manager, Launch and Growth Operations

• Lead a portfolio of strategic programs: Lead and own high-impact initiatives that accelerate the growth and scalability of Thumbtack’s partnerships business. • Build and scale new business capabilities: Take emerging opportunities from concept through launch and scale, establishing the operating processes, systems, and cross-functional model required for reliable execution. • Own measurable business outcomes: Define success measures, monitor performance, identify limiting factors, and make clear recommendations that improve growth, efficiency, operational performance, and program economics. • Lead complex programs end to end: Serve as the central hub across Product, Engineering, Data Science, Marketing, Commercial Operations, Commercial Strategy, Legal, and external partners to translate strategy into coordinated execution. • Shape strategy through analytical insight: Use data, customer and partner insights, and structured problem-solving to evaluate opportunities, make tradeoffs, and influence investment decisions. • Strengthen the Partner Operations foundation: Improve the tools, systems, processes, and operating models that enable partnerships to launch and scale reliably. • Lead a globally distributed team: Set a clear vision and priorities while managing and developing a team across the U.S. and the Philippines to become increasingly independent owners. • IN ORDER TO BE SUCCESSFUL, YOU MUST BRING • 5+ years of experience in strategy and operations, business operations, program management, general management, management consulting, or a related field. • 2+ years of people-management experience, with a demonstrated ability to set direction, develop talent, and lead a team of operators. • Experience translating ambiguous business opportunities into clear strategies, operating plans, and measurable results. • A track record of leading complex initiatives from concept through execution, including stepping toward problems and taking accountability when results fall short. • Strong business judgment and analytical rigor, with the ability to assess performance, understand economics, evaluate tradeoffs, and determine where to invest. • Clear, influential communication skills, with the ability to create a compelling vision, distill complexity, align diverse stakeholders, and influence without authority. • An owner mentality, strong learning agility, a bias for action, and a low-ego approach to leadership and collaboration.