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Jobs(26,641)/Ambassador Role(287)/Deliveroo (92) - Local Marketing Intern
Deliveroo

Deliveroo - Local Marketing Intern

London, United Kingdom - Deliveroo3w ago
In OfficeInternEMEAAmbassadorMarketing ManagerCommunity AmbassadorCRM ManagementReportingGoogle SheetsExcelCustomer Engagement

Requirements

• We are not looking for a “perfect” profile, we are looking for potential. You might be a great fit if you are: • Curious, proactive, and motivated to learn quickly • Comfortable working with data and interested in analytics • Organized and detail-oriented (especially important for campaign execution) • Interested in customer behavior, marketing, and business growth • Comfortable asking questions and open to feedback • Able to adapt in a fast-moving environment where priorities evolve • Currently studying towards a Bachelor’s or Master’s degree in Belgium (e.g. business, economics, marketing, or similar) • Available for a 6-month internship (with potential extension up to 12 months) • Comfortable working in English (French and/or Dutch) • Basic familiarity with Google Sheets / Excel (data handling) • Interest in CRM tools or marketing automation is a plus • What you’ll gain • A hands-on, high-impact internship in a fast-growing international company • Direct exposure to CRM operations, customer engagement, and analytics • A steep learning curve in both marketing execution and data analysis • Mentorship and guidance from experienced team members • A vibrant and friendly office environment in Brussels Opportunities for both personal and professional development And yes, great food 🍕 • Deliveroo is on a mission to transform the way people experience food. We combine operational excellence with bold thinking, moving fast while staying detail-oriented. Every day brings new challenges and opportunities to grow, and we’re looking for people who want to grow with us. This internship is an ideal starting point for students who want to learn how customer engagement works in practice, develop analytical skills, and make a meaningful contribution early in their career. • Diversity, Equity and InclusionAt Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. • Diversity, Equity and Inclusion • We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. • If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. • If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! • Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.

Responsibilities

• CRM Campaign Operations (core responsibility) • Support the day-to-day execution of CRM campaigns (email, push notifications) • Build and schedule campaigns in CRM tools, ensuring accuracy in targeting, content, and timing • Manage and push live customer communications (e.g. promotional messages, lifecycle campaigns) • Assist in the creation and localization of campaign content across different channels and audiences • Perform quality checks (QA) before launch to ensure a smooth customer experience • Act as a key operational link between campaign planning and execution • Performance Tracking & Analytics Monitor campaign performance (open rates, click-through rates, conversions, retention) • Support the creation of regular CRM performance reports • Analyze campaign results and help identify trends, insights, and improvement opportunities Assist in A/B testing initiatives and summarize key learnings • Exposure to CRM Strategy & Business Thinking Work closely with the CRM manager to understand how engagement strategies are defined • Contribute to campaign reviews and learn how performance insights inform decisions • Support preparation of presentations and materials for internal stakeholders • Learning & Growth Gain hands-on experience with CRM tools and customer data • Learn how to translate data into actionable insights • Develop a strong understanding of how CRM contributes to growth and customer retention • Progressively take on more ownership as your skills and confidence grow

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