checkout.com - Senior Manager, Underwriting

• This role is hands-on and highly cross-functional, requiring close collaboration with our key internal players (Business Development, Sales, Account Managers, Risk, Legal teams and Senior Management), and our high value merchants and partners. • How you'll make an impact • Oversee people and performance management for a team of underwriters • Responsible for work assignments across your team within defined SLAs and productivity targets set at the department and company level • Serve as the first escalation point for all applications and tasks handled by your team • Serve as the first level approver for applications submitted by your team, providing expert level insight into the business model risk, credit risk and AML risk of a merchant. • Leveraging experience, you will upscale junior team members through training initiatives on business model and credit analysis, in-line with internal policy guidelines • Ensure policies and processes are understood and adopted by your team to drive quality and efficiency • Conduct proficient analysis of P&L, balance sheet and cash flow statements of large, complex deals and prepare persuasive summaries to assess micro and macro risks, mitigants and make balanced recommendations to the Credit Risk Committee • Identify operational issues and areas for improvement, and make detailed recommendations on how to improve the merchant onboarding experience • Foster a culture of collaboration with key internal stakeholders, in particular Sales, and first and second line Risk and Compliance personnel and Legal • Contribute to Underwriting initiatives and projects as required • Expert level understanding in financial analysis with proficiency in evaluating high risk lines of businesses including travel, subscriptions, ticketing and events, securities dealers, gambling, amongst others • Understanding of KYC/KYB and Enhanced Due Diligence measures in the UK and EEA. • Apply qualitative and quantitative criteria to evaluate teammate performance against KPIs • Demonstrated ability to make sound judgment, balancing risk and reward • Possess excellent written and interpersonal communication skills • Adopt a ‘customer first’ mindset to deliver creative solutions for our merchants • Competent escalation management - act with urgency to ensure escalations are prioritized, owned, and resolved effectively • Ability to continually monitor and manage competing priorities and adjust accordingly • Possess enthusiasm to drive process improvement initiatives, and contribute to broader department initiatives and projects • High performance mindset defined by rigorous discipline and execution intensity • Contribute to cross team collaboration and building a One Team culture • Leading by example, you will demonstrate our core Values and live out our Operating Principles in everything you do • It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. • Life at Checkout.com http://Checkout.com • We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. • Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. • For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/