• Currently pursuing a BA/BS degree (Product, Business, Computer Science, Information Systems, or related fields preferred)
• Strong curiosity and interest in GenAI tools and product innovation
• Comfortable working with ambiguity and early-stage ideas
• Strong communication and documentation skills
• Organized, proactive, and able to manage multiple tasks independently
• Must be graduating in December 2026 – June 2027
• Experience using AI tools (ChatGPT, Claude, Gemini, etc.)
• Interest in SaaS products and customer experience platforms
• Basic technical fluency (APIs, product workflows, prototyping tools)
• SuccessKPI is a rapidly growing and thriving global business providing a pure SaaS analytics platform for contact centers. SuccessKPI combines a rich data lake and business intelligence layer with quality management, speech and text analytics, and the real-time action power of playbooks to act on customer conversations. Customers can get started in minutes with this robust and actionable customer experience management platform.
• For more information on SuccessKPI, please visit us at successkpi.com