honeydew - Sr. Manager of Enablement

• The Non-Negotiables: • 5+ years in learning & development, quality assurance, or workforce performance leadership. • Demonstrated experience building structured programs from the ground up. • Experience leading or designing QA frameworks with measurable KPIs, and tying training programs to performance outcomes. • Experience leading managers or senior ICs. • Strong data fluency and comfort building or interpreting performance dashboards. • The Nice-to-Haves: • Deep understanding of compliance, documentation standards, and regulatory risk in healthcare • Healthcare operations, telehealth, or multi-state healthcare experience • Background in adult learning theory or instructional design • Experience partnering with product teams to build in-house solutions • Lean, Six Sigma, or process improvement training • Experience building certification or competency-based progression programs • Exposure to AI-driven learning tools or knowledge systems • Experience scaling teams in high-growth startups, including call center or support teams • You'll Thrive Here If… • You want to build a function from scratch, not inherit a rigid legacy system. • You're energized by ambiguity and comfortable operating without a fully built playbook. • You lead through influence as much as authority — success here means moving other teams, not just your own. • You can hold speed and quality in tension without freezing on either one. • You want visibility and direct partnership with executive leadership, and are motivated by the weight that comes with it.