apollo-graphql - Senior Solution Engineer
Requirements
• You’re an experienced, hands‑on Solutions Engineer (or architect in a similar customer‑facing role) who loves sitting at the intersection of code, architecture, and commercial impact. You’re just as comfortable whiteboarding a distributed system with staff engineers as you are explaining the “so what?” to a VP of Engineering or CIO, and you thrive when you can roll up your sleeves on a PoC, earn technical trust, and guide a customer from “evaluation” to “we can’t imagine building without this.” • You see Solutions Engineering as part of the go‑to‑market engine: your purpose is not just to “be technical” but to help progress qualified opportunities toward successful outcomes—new ARR, healthy renewals, and meaningful expansions. • 4+ years in a pre‑sales Solutions Engineering or equivalent technical customer‑facing role (sales engineer, field engineer, customer engineer, or architect) working on complex B2B SaaS or infrastructure products. • Deep domain expertise around APIs and integration, with prior experience working both with teams who build APIs and with teams who consume them, integrating into existing architectures and tool stacks (CI/CD, observability, cloud, API gateways, etc.). • Strong architecture and integration skills across modern web/cloud stacks—comfortable discussing REST/GraphQL, microservices, identity/security, and data flows, and designing multi‑system architectures that can be implemented in real‑world environments. • Proven track record owning complex technical evaluations end‑to‑end, including discovery, solution design, PoC implementation guidance, objection handling, and technical win for enterprise or upper‑mid‑market accounts. • Executive‑level communication and storytelling skills: able to move fluidly between deep technical detail and clear business value for developers, architects, product leaders, and executives, and to act as a trusted advisor to senior stakeholders. • Sales process and value‑based selling fluency: comfortable with MEDDPICC, team selling with AEs/CS, and framing Apollo’s capabilities in terms of commercial impact. • Collaborative, low‑ego teammate who works well across Sales, Product, Engineering, and CS, mentors less‑tenured SEs, and prefers creating reusable assets over one‑off work. • Hands‑on GraphQL experience, ideally including schema design, federation, or operating production GraphQL services—whether from a previous SE role, as an engineer, or through meaningful side projects. • Background as a software engineer or architect, with the ability to read code, reason about performance and scalability trade‑offs, and pair productively with customer engineering teams. • Experience selling or implementing developer‑focused platforms (APIs, integration platforms, data/analytics, observability, or adjacent infra) into large or regulated enterprises. • Familiarity with common security, compliance, and networking topics that come up in enterprise evaluations (SSO, RBAC, data residency, SOC 2, VPC/networking patterns). • Comfort in fast‑moving, high‑growth environments, where you help shape the playbook (including via AI/agentic tooling) rather than just follow it, and enjoy contributing to content, enablement, and broader GTM strategy.
Responsibilities
• Own complex technical evaluations for strategic new and existing accounts: lead discovery, workshops, and solution design to deeply understand customer APIs, architectures, and constraints, and turn them into clear required capabilities and technical win plans. • Design and present multi‑system solution architectures that show how Apollo’s supergraph, GraphOS, and tooling fit into modern cloud‑native environments —meeting customers where they are while charting a safe, future‑proof path forward. • Lead compelling, value‑focused demos and PoCs, translating complex technical capabilities into simple, business‑aligned stories for audiences ranging from lead developers and architects to VP/C‑suite decision makers. • De‑risk and win complex deals by anticipating and resolving technical blockers (security, compliance, integration, performance), building customer confidence that Apollo will work in their environment, and partnering with AEs on value‑based selling, and close strategy. • Partner tightly with Sales, CS, Product, and Engineering: act as a trusted advisor throughout the account lifecycle, feed structured field insight back into roadmap and positioning, and contribute reusable reference architectures, playbooks, and patterns that the broader team can use at scale. • Elevate the team through enablement and AI‑augmented workflows: mentor junior SEs, share best practices, and actively use AI tooling (including agentic/MCP‑based workflows) to improve discovery, architecture design, and demo/PoC execution.
Benefits
• At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. • The above salary range includes base salary + variable compensation (if applicable. Apollo also offers equity, and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. • Location: This is a remote position that can be done from anywhere in the US or Canada, working PST or CST hours. • Location: • Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. • Equal Opportunity: • E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify. • E-Verify: • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here • Please include city, state, and country. • We want ensure your salary expectations are in line with the posted range for the role. • Decline to self-identify • Hispanic or Latino - A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin regardless of race. • Hispanic or Latino • White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. • White • Black or African American (Not Hispanic or Latino) - A person having origins in any of the black racial groups of Africa. • Black or African American • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. • Native Hawaiian or Other Pacific Islander • Asian (Not Hispanic or Latino) - A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent, including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Asian • American Indian or Alaska Native (Not Hispanic or Latino) - A person having origins in any of the original peoples of North and South America (including Central America), and who maintain tribal affiliation or community attachment. • American Indian or Alaska Native • Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races. • Two or More Races • Hispanic or Latino • White (Not Hispanic or Latino) • Black or African American (Not Hispanic or Latino) • Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) • Asian (Not Hispanic or Latino) • American Indian or Alaska Native (Not Hispanic or Latino) • Two or More Races (Not Hispanic or Latino) • I identify as one or more of the classifications of protected veteran listed above • I am not a protected veteran
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