ThriveCart - Product Manager – Payments
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Requirements
• Proven track record of building and scaling payments systems in a SaaS, fintech, or eCommerce environment. • Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements, and chargebacks. • Strong technical fluency—comfortable working closely with engineers and interpreting API documentation. • Excellent communication, prioritization, and stakeholder management skills. • Strong data-driven mindset—you understand what to track, how to measure it, and how to use insights to iterate quickly. • 3–5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms. • Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance, Economics, or related discipline) preferred but not required. • Equivalent practical experience in product management, payments, or fintech may substitute for formal education. • Certifications in product management (e.g., Pragmatic, AIPMM, or CSPO) or fintech/payments (e.g., ETA CPP) are a plus but not mandatory. • Experience working in agile, cross-functional teams with a focus on delivering customer-centric solutions. • Experience with global payment methods, subscriptions, recurring billing, or tax compliance tools. • Experience with payments orchestration systems and/or treasury systems is considered a plus. • Experience of using AI Agents and implementing and building AI tools and Agents
Responsibilities
• Own and execute the end-to-end product strategy and roadmap for ThriveCart’s payments ecosystem (e.g., checkout, payment gateways, transaction routing, fraud, refunds, treasury, and reconciliation). • Define, prioritize, and deliver features that improve conversion rates, reduce friction, and support global scalability. • Partner with engineering and design to deliver high-quality user experiences and robust back-end systems. • Integrate and maintain third-party payment providers (e.g., Stripe, PayPal, Authorize.net) and explore new options (e.g., local payment methods, wallets, and bank debits). • Ensure all payment solutions meet regulatory requirements (PCI, PSD2, SCA, etc.). • Monitor performance, adoption, and reliability of payment systems using data and user feedback. • Collaborate with customer success and support to identify and resolve user pain points related to payments. • Stay informed about global payment trends, technologies, and fintech regulations, and bring ideas forward that align with ThriveCart’s growth.
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