floqast - Partner Implementation Consultant

London, England3w ago

In Office Junior EMEA Education Partner Manager Decision Making Customer Success Quality Assurance

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Requirements

• 2+ years of public accounting experience • BS degree in Accounting, Finance or related field • Thorough knowledge of basic accounting procedures and principles • ACA preferred, or ACA eligible • Strong client-facing experience preferred • Highly energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation • Detail oriented with strong problem-solving and decision making skills • Self-starter with a high level of initiative and follow-through • Strong project management skills, and ability to work both independently and collaboratively to coordinate with multiple cross-functional teams to scope, execute, and measure effectiveness of the program • Excellent communication (written and verbal), interpersonal and consultative skills • Strong work ethic and integrity • Ability to work well under tight deadlines and respond to rapidly changing demands • 1+ years of experience in partner implementation or partner management role • Experience using Learning Management Systems • Experience using Customer Success/Experience systems • Strong working knowledge of FloQast as well as experience with implementing FloQast

Responsibilities

• Onboard, Train and Provide Continuous Technical Education and Enablement to Assigned Partners • Build and Nurture Relationships with Consultants and Leadership at Assigned Partners • Drive Partner Success and Positive Client Experience by Ensuring Partners Have the Tools and Support to Conduct Successful Client Implementations • Manage Partner Implementation Pipeline and Track Progress of Client Implementations Conducted by Partners • Coordinate Cross-functionally and Execute on Partner Strategy • Track, Meet and Exceed on key Customer Experience and Partner Experience Metrics • Oversee Quality Assurance of Client Implementations and Partner Consultants Recruitment • Run weekly calls with key implementation partners to discuss onboarding progress, milestones, feedback, and status of client implementations • Any other tasks that may be assigned to help the company meet its goals.