Life360 - Senior Platform Operations Coordinator
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Requirements
• 2–3 years of hands-on experience in large DSP platforms (TTD, DV360, and Amazon DSP preferred) • 2–3 years of campaign management and client-facing experience • Sharp problem-solving skills and a knack for staying calm when things get complicated • Comfort working both independently and as part of a tight-knit team • The ability to pick up new technology fast and run with it • Strong organizational skills and serious attention to detail • Clear, confident communication — written and verbal • Ability to work well with & without constant direction • Proficiency in Microsoft Excel and PowerPoint • A BA/BS degree in Business, Communications, or a related field
Responsibilities
• Set up and manage Life360's direct-sold programmatic deals across integrated DSPs • Troubleshoot deal issues quickly and escalate technical issues to engineering when needed • Train and certify as an internal expert on all DSP partnerships — you'll be the one people come to with questions • Monitor deal health daily to make sure campaigns pace and perform on target • Spot in-campaign upsell opportunities for high-performing PMPs and products that match client goals • Support campaign assembly and optimization for audience scale and inventory curation to exceed client KPIs • Model deal pacing and revenue trends to support accurate forecasting and help the business plan ahead with confidence • Communicate clearly with internal teams and clients, both verbally and in writing • Collaborate with Platform Operations Director, Sales, and Product to shape strategic initiatives • Build and grow strong client relationships that keep them coming back
Benefits
• Competitive pay and benefits • Medical, dental, vision, life and disability insurance plans (100% paid for employees) • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Flexible PTO, 13 company-wide days off throughout the year • Winter and Summer Weeklong Synchronized Company Shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership for your preferred circle • Free Tile Products • Life360 Values • Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity, High Impact - We do whatever it takes to get the job done. • Our Commitment to Diversity • We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
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