BrightSign - Solutions Engineer (Eastern Time Zone)
Requirements
• 5-7 years relevant commercial software development, equivalent experience in a partner engineering or solutions engineering role • Solid understanding of HTTP, REST, network communication stack, and WPA/EAP/802.1x, and TLS/SSL certificate fundamentals • Deep experience implementing and testing REST services • Strong ability to program (structured and OO) with one or more high level languages, with a strong preference for Typescript/JavaScript - but Go, Python, C/C++ are acceptable • Highly Desirable • Highly Desirable • Professional experience in a customer-facing role in partner engineering or solutions engineering • Experience interfacing with embedded Linux and/or hardware platforms • Develop or operate in ever changing AI-first environment • Practical experience using AI coding assistants (Claude Code,Copilot, Cursor) to accelerate development • Working knowledge of on-device ML/AI inference concepts, particularly for vision or speech applications • Experience integrating LLM APIs or RAG patterns into developer tools or partner-facing products • Familiarity with agentic frameworks or protocols such as MCP for building tool integrations • You may be fit if • You may be fit if • You develop on your own and contribute to open source projects • You have focused beliefs about what makes a strong development community • You have strong customer focus effectively communicating with internal and external product or engineering stakeholders • You adapt well to changing priorities, able to manage multiple projects • You perform well in a fast pace collaborative environment • You have a proven sense of motivation, ownership of work, and passion to learn and build
Responsibilities
• Be an engineering voice in our EST and EU CMS partner ecosystem • Own communication, design, and development during the lifecycle of a custom project or integration with CMS partners • Grow the developer community through building technical resources and tools (References, Examples, Developer Tools, APIs,Docs) • Assist in guiding a developer community supporting an agentic friendly set of resources • Build technical relationships and scalable processes with partners to guide them during development for BrightSign’s ecosystem • Act as a filter on incoming partner issues to field, respond, debug and resolve issues • Advocate for partners throughout BrightSign Engineering, Product, and Business teams, to reduce friction for partner integrations • Engage closely with Engineering Teams through a feedback loop on how to iterate upon the APIs and the ecosystem, making integration easier, faster, and cheaper for our partners
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