Senior Sales Strategy & Operations Manager, Global Enterprise

IntercomSan Francisco, California$19k – $239k+ Equity5d ago

In Office Senior NA Artificial Intelligence Software Sales Manager Account Manager Enterprise Sales Manager Sales Strategy Reporting Salesforce Google Sheets Excel

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Requirements

Bachelor’s Degree
Bachelor’s Degree
7+ years of experience in Sales / Field Operations, ideally within a high-growth SaaS or AI company
Advanced Salesforce expertise: reporting, dashboards, data integrity, user administration, etc.
Advanced Salesforce expertise
Exceptional analytical and data modeling skills: expert in Excel/Google Sheets; able to translate complex data into actionable insights
Exceptional analytical and data modeling skills
Strong project management skills: able to manage multiple projects from scope to delivery; organized and detail-oriented
Exceptional communication: clear, concise written and verbal skills; adept at presenting insights and recommendations to leadership
Exceptional communication
Strategic business acumen: able to translate sales strategy into operational plans; proactive, structured problem-solver with good judgment
Strategic business acumen
Experience with Tableau, Clari, Gong, Outreach, SQL
Experience with working closely with Enterprise Sales Operations

Responsibilities

Act as a trusted advisor and strategic partner to Global Enterprise sales leaders.
Develop scalable operational cadences for sales forecasting, quarterly business reviews, and performance reporting.
Own and drive cross-functional projects leveraging industry best practices in areas such as sales forecasting methodology.

Benefits

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
The base salary range for candidates within the San Francisco Bay Area is $191,00 - $238,650. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.