perk - Senior Business Travel Consultant - GDS - Remote

• Possess expert knowledge of Amadeus/Sabre or similar GDS system, including reissuing (manual & automated) tickets autonomously • Are proficient in air fares and ticketing • Have great communication skills, fluency in English, both written and spoken is essential. • Are familiar with North American business culture and customer expectations. • Have previous experience as a Business Travel Consultant. • Are well-organized, and capable of working to tight deadlines under pressure. • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers. • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems. • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success. • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues. • Motivate and encourage the well-being of the team, displaying a positive attitude at all times. • What we always look for: • Independent and autonomous. You don’t need hand-holding to get things done • Empathy - understand what our customers need • Smart, fast learner and tech-savvy • Flexible and able to adapt to constant changes with a positive mindset • You are open to receiving and giving constructive feedback • You want to learn - we have a 7-Star management team to mentor you! • On top of that, you will only be the right candidate if you are: • Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains • Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and don’t get lost in less important ideas that are floating around • You LOVE travel! • Working Hours & Conditions: • Our Remote role is offered on a Fixed term contract • We can offer a remote contract in the following areas: Massachusetts, Illinois, Florida, New Jersey, New Hampshire • During the first week of onboarding you will be onsite at our Chicago office. • Ongoing training will be conducted remotely • Working hours are on a rotational basis and can be between 8:00 am - 8:00 pm. Shift patterns are fixed for 4 weeks to create stability • Weekly working hours will be 40 hours.