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Jobs(26,656)/Operations Manager Role(188)/Deliveroo (92) - Strategy & Operations Manager, Subscription Partnerships
Deliveroo

Deliveroo - Strategy & Operations Manager, Subscription Partnerships

London, England1w ago
In OfficeSeniorEMEAManagement ConsultingOperations ManagerChannel Partner ManagerDecision MakingBusiness DevelopmentPerformance Management

Requirements

• Experience: 5+ years of proven and relevant experience preferably in (i) strategic business development, (ii) subscriptions and loyalty programs or iii) strategy & operations in a top tier tech/platform company / management consulting. Preferably demonstrated success in building and managing high-impact partnerships or collaborations with external stakeholders. • Problem-solving skills: our team is in the business of solving hard problems and developing new solutions - not just in the abstract but also on the lowest level of detail • People & project management skills: you’ll need to be able to inspire and persuade internal and external stakeholders from a broad spectrum of backgrounds in a cross-team setting and get them to work towards one goal in a coordinated, collaborative and efficient manner • Drive, ownership and independence: you’ll be given responsibility and freedom in terms of how to get stuff done. In exchange, you’ll need to be comfortable and effective at being in the driver’s seat in your initiatives. • Drive, ownership and independence: • Analytical skills and AI fluency: you’ll work with data every single day so spreadsheet, AI and data mastery is a must-have. As we have data on almost anything available, you’ll need to be comfortable to drive data driven decision making by distilling the key insights out of it, and using AI effectively. • Business acumen and eye for great customer experience: you’ll need to have good intuition about what works best for our customers to ensure that we focus on solving the right problems in the right way. • Business acumen and eye for great customer experience • Diversity, Equity and InclusionAt Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. • Diversity, Equity and Inclusion • We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. • If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. • If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! • Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.

Responsibilities

• Strategy: craft the short and long-term strategy for Deliveroo Plus/Wolt+ distribution and benefits partnerships that will enable faster growth and higher value proposition of our membership program globally, with high scalability • Strategy • New Partnerships: progress new partner negotiations in collaboration with our Global Business Development team, and launching them through successful go-to-market (GTM) processes • New Partnerships: • Performance: Track and own key performance indicators and targets in the domain and, where necessary, drive correction actions. This might be by pulling short-term levers with our marketing team or forming up long-term product-driven features to solve for underlying drivers. • Performance: • Project Management: Lead the end-to-end implementation of new initiatives and launches, coordinating efforts across internal teams and external partners to ensure seamless execution • Project Management:

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