ShipBob, Inc. - Director, Procurement

• As the senior leader responsible for procurement across ShipBob's global operations, you will have the following responsibilities: • Define and own ShipBob's procurement strategy across multiple categories, growing a function that is proactive, analytically rigorous, and commercially credible. • Manage and develop the procurement team, setting clear performance standards, operating frameworks, and a culture of data-oriented outcome. • Build and sustain executive-level relationships with strategic suppliers, ensuring ShipBob is positioned as an intelligent, sophisticated buyer across all categories. • Facilitate the most complex and commercially significant negotiations across ShipBob's supplier base in technology, facilities, and corporate services. • Design and execute structured RFx processes with full analytical rigor: market intelligence, benchmarking, scenario modelling, supplier assessment, and documented recommendation with supporting evidence. • Develop category strategies that are grounded in market data, total cost of ownership analysis, and ShipBob's operational requirements not historical spend patterns. • Build and maintain a vendor performance management framework with defined KPIs, governance cadence, and escalation protocols that hold suppliers accountable without creating adversarial relationships. • Review, redline, and negotiate contractual agreements across all categories ensuring favorable commercial terms, appropriate risk allocation, and long-term value protection. • Partner closely with Finance, Legal, Operations, and Technology to ensure procurement choices are integrated into ShipBob's planning and budget cycles. • Partner as needed with ShipBob's transportation and partner network procurement functions, coordinating across category boundaries while this role focuses on indirect, technology, facilities, corporate, and professional services spend. • Drive procurement process scalability, building systems, tools, and workflows that support ShipBob's growth without linear headcount growth in the function. • Facilitate change management initiatives required to implement process and structural improvements, including stakeholder alignment, communication, and adoption tracking. Central to this is driving a cultural shift as the function evolves — embedding discipline around compliance and rigorous review into how the organization buys, rather than optimizing for speed alone. • Ensure compliance with ShipBob's SOX, SOC II, and other regulatory requirements as they apply to the procurement function. • Use data analytics, industry benchmarking, and strategic sourcing methodologies to continuously identify and capture cost savings, risk reduction, and value-creation opportunities. • Additional duties and responsibilities as necessary.