Convene Hospitality Group - Venue Manager- Live Events, New Opening!
Responsibilities
• The Venue Manager will oversee all aspects of Convene’s product offerings inclusive of meetings (hybrid and physical) reception & workplace amenity operations as well as directing, implementing, and maintaining the service, AV/Technology, event operations, and culinary philosophy. • Operations • Alongside the regional management, establish the strategic operating plan for Convene to achieve financial & quality goals and survey scores. • To understand and commit to the achievement of a successful operation, through the provision of high-level support to all the venue team. • Oversee and coordinate the setup and execution of all functions with the Service, Event Operations, AV/Technology, Customer Success, and Culinary departments at either single locations or multi-unit complex locations. • To ensure that all aspects of building management including health and safety, maintenance, and ‘continuous improvement’ are efficiently managed. • Sales/Marketing/PR • Sales/Marketing/PR • Work closely with the sales team to implement a strategy for developing existing and new businesses. • Ensure the effective use of good commercial skills, through the ability to negotiate, sell, and develop strong client relationships at all levels. • Represent the venue at all local and corporate networking functions. • Work with regional sales & revenue teams to ensure accuracy in Salesforce and strategic planning efforts to maximise space usage. • Personnel • Manage property payroll and ensure all property payroll reports are accurate prior to approval and that all employees are compensated properly for their time. • Ensure that there is a highly motivated and effective team of employees who deliver consistently high standards within their level of expertise. • Ensure the development and training of all new and existing staff is a primary focus at all times and that all HR systems are adhered to. • Uphold the values of Investors in People, through the provision and evidence of good practice at all times. • Finance • Responsible for producing an annual business plan for the venue. • Working closely with regional management, prepare, justify, and monitor all annual income and expenditure to meet the annual targets. • Implement a prudent and efficient purchasing policy in line with company guidelines. • Strategy • Ensure the effective implementation of the venue strategy and support and contribute to overall company initiatives. • Undertake allocated projects associated with any short-medium term strategies of either a venue or business-wide nature. • Take a proactive and strategic approach to managing the venue. • What We Look For: • What We Look For: • Demonstrated ability to lead and develop other team members • Experiencing leading an operations team • Previous pre-opening operations experience advantageous • Ability to work effectively with clients • Willingness to roll up your sleeves and work alongside your team to get the job done • Commitment to a high level of service delivery • Eagerness to build a team from the ground up • We’re Here For You: • We’re Here For You: • Health and Wellness • Private medical insurance • Subsidised eye care • Subsidised fitness membership • Employee Assistance Program: well-being support and personal advice programme • Time Off and Work-Life Balance • 25 days annual leave plus bank holidays, and company sick pay • Financial Support and Benefits • Interest-free loan for rail season tickets & further education • Subsidised bicycle purchase through Cycle to Work scheme • Professional Development and Recognition • Continuous professional and personal development support • Employee recognition and reward programs to mark achievements and milestones • Opportunities to volunteer, donate, and participate in community give-back initiatives • The opportunity to have a significant impact on your team and the business in the work that you do
Benefits
• Interest-free loan for rail season tickets & further education • Subsidised bicycle purchase through Cycle to Work scheme • Professional Development and Recognition • Continuous professional and personal development support • Employee recognition and reward programs to mark achievements and milestones • Opportunities to volunteer, donate, and participate in community give-back initiatives
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