Twilio - Partner Solutions Architect
Requirements
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! • 8+ years of experience in technical pre-sales, consulting, or partner-facing architectural roles. • Demonstrated experience in System Integrator (SI) or Technology Partner ecosystems focused on building technical practices. • Technical fluency in API-first architectures and the ability to build functional prototypes to demonstrate integration concepts. • Outstanding communication skills with the ability to convey complex technical topics to both executive and developer audiences. • Proficiency in multiple languages applicable to the LATAM region: Portuguese, Spanish (desired) and English. • Desired: • Subject Matter Expertise in AI-powered customer engagement (Agentic workflows, RAG, LLMs), CCaaS, or Telecom (SIP, WebRTC). • Experience as a strategic influencer, providing insights to internal product teams to shape global roadmaps. • Location • This role will be remote, and based in Brazil. • Travel • We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.
Responsibilities
• Drive technical enablement and readiness across strategic partners to ensure long-term architectural self-sufficiency. • Partner with regional GTM teams to embed partner implementation strategies into early-stage planning and business alignment. • Architect scalable, secure solutions that integrate products into complex enterprise technology stacks. • Act as a technical bridge between the partner community and Product teams to influence global roadmaps. • Create reusable solution assets and technical documentation that help partners scale adoption.
Benefits
• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. • Twilio thinks big. Do you? • We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. • So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
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