stedi - Account Manager

• We are looking for an Account Manager to join our go-to-market team. In this role, you will own a large segment of Stedi’s fastest growing customers. You will have an outsized impact on Stedi’s overall revenue by identifying expansion opportunities, partnerships, and more. • This is more than a traditional sales role - you are expected to become an expert in Stedi’s entire suite of products, services, roadmap, and more. As the face of the relationship, you will develop one-off strategies and tactics to ensure the success of our customers on the Stedi platform, with the goal of expanding the relationship and identifying more ways of working together. • Above all, you will create and maintain relationships that will shape how we work with customers for years to come. • You have 4+ years of quota-carrying sales, account management, sales engineering, or customer success experience. You have a strong track record of supporting customers as they adopt and utilize technical API-driven products. You also have experience getting contracts signed. • You have previous healthcare experience. You come from the healthcare industry, specifically software companies that sell to payers, providers, revenue cycle management (RCM) businesses, and EHR/practice management systems. • You’re comfortable working with technical API products. You understand how to work with, sell, and support technical product offerings - you speak the language and exhibit genuine curiosity around the product you sell. • You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls. • You strive to become the customer’s most trusted advisor. Helping customers use the Stedi platform as it exists today is routine. You go a step further by helping customers innovate on the platform to drive real business outcomes for them and their partners. • You have a low ego. No task is too small in order to find success and generate revenue. • You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours. • You move fast. We move fast as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to customers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.