Pair Team - Staff Product Manager (AI Care Management)
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Requirements
• 5+ years of product management experience, with at least 3 years in healthcare, care delivery, or a similarly regulated and complex domain. • Demonstrated experience operating as a staff-level IC PM, owning roadmap direction, writing crisp specs, and influencing outcomes across engineering and clinical stakeholders without formal authority. • A track record of building products that touch clinical workflows, whether for care managers, clinicians, health plans, or patients. • Experience shipping AI or ML-powered features with hands-on involvement in defining evaluation criteria, success metrics, and post-launch iteration. • Strong written communication. You write specs that move teams forward and can explain complex tradeoffs clearly to both technical and non-technical audiences. • Comfort with compliance and regulatory constraints as first-class product inputs, not afterthoughts. • Experience with Medicare Advantage, Enhanced Care Management (ECM), D-SNPs, or similar Medicaid/Medicare programs. • Background building tools for complex care populations, including dual-eligible, Medicaid, or high-acuity patients. • Familiarity with agentic AI systems, LLM-based product development, or clinical decision support tools. • Experience at a value-based care company, care management organization, or digital health startup. • Our Values • Our Values • Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection. • Lead with integrity: • Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness. • Embrace challenges: • Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo. • Break through walls: • Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent. • Act beyond yourself: • Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others. • Care comes first: • Because We Value You • Competitive salary: $215,000 - $245,000 • Equity compensation package • Flexible vacation policy – take the time you need to recharge • Comprehensive health, vision & dental insurance • $50 employer contribution to active HSA accounts • 401k through Guideline • Life insurance and AD&D • Work entirely from the comfort of your own home • Monthly $100 work from home expense stipend • We provide the equipment needed for the role • Opportunity for rapid career progression with plenty of room for personal growth!
Responsibilities
• Partner with product leadership to define and drive the Pod-Agents roadmap, from discovery through pilot, GA, and ongoing iteration. You'll contribute to strategy, own the specs, and drive execution on one of our most technically ambitious product areas. • Partner closely with our CMO and clinical operations team to deeply understand how care managers work, where AI can genuinely help, and where humans need to stay in the loop. • Define what good looks like for AI agent features, including evaluation frameworks, success metrics, and feedback loops that tell you whether the product is actually working in the field. • Write clear, opinionated specs that give engineers and designers the context they need to build the right thing: not requirements documents, but decision documents. • Navigate ambiguity with confidence. This is greenfield product work in a regulated domain. You'll make good calls with incomplete information and know when to slow down and learn more before moving forward. • Serve as a cross-functional thought partner across Pod-Agents, ECM, and Access, helping connect the dots between what we're building and Pair Team's broader care delivery model and partner programs. • Who to Are • Who to Are • Domain-Fluent Clinical Builder. You've built products that touch real care workflows, for care managers, clinicians, health plans, or patients, and you take clinical context seriously. You know how to learn a domain fast, you ask the right questions, and you don't ship things that would make a care manager's day harder. • Domain-Fluent Clinical Builder. • Staff-Level IC. You operate with the strategic horizon and independence expected at this level. You shape direction, not just execution. You can walk into an ambiguous problem space and come out with a point of view worth arguing for. • Staff-Level IC. • AI Product Pragmatist. You've shipped AI or ML-powered features and you understand what makes them hard: evaluation, uncertainty, hallucination risk, and the gap between what works in a demo and what works in production. You have strong opinions about where AI earns its place in a clinical workflow. • AI Product Pragmatist. • Clear Thinker, Strong Writer. You write specs that people actually read. You can distill complex tradeoffs into clear recommendations for engineering, clinical leadership, and executives. You treat the written word as a core product tool. • Clear Thinker, Strong Writer. • Regulatory-Aware. You've navigated compliance constraints, including HIPAA, CMS requirements, and value-based care structures, as a real part of product design. Not a checkbox, but a design input. • Regulatory-Aware.
Benefits
• Flexible vacation policy – take the time you need to recharge • Comprehensive health, vision & dental insurance • $50 employer contribution to active HSA accounts • 401k through Guideline • Life insurance and AD&D • Work entirely from the comfort of your own home • Monthly $100 work from home expense stipend • We provide the equipment needed for the role • Opportunity for rapid career progression with plenty of room for personal growth!
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