Fresh Prints - Licensing Operations Manager (Pooling Only)

Remote - USA3w ago

Remote Junior NA Higher Education Operations Manager Coaching Greek Google Sheets Airtable Reporting

Requirements

• At least 3+ years • At least 1+ years of experience managing a team • At least 1+ years • Strong project management and workflow optimization skills • Experience identifying inefficient processes and implementing automation or tools to streamline them • Excellent written and verbal English communication skills • Strong relationship-building skills, with a personable, professional style that resonates well with Licensing Directors and other US-based partners • Familiarity with US university and Greek life culture, or a strong willingness to quickly get up to speed on it • Analytical mindset with attention to detail • Comfortable navigating multiple tools and systems (Gmail, Google Sheets, Airtable, etc.) • Bonus if you've worked with licensing platforms (e.g., Affinity, DLH, BrandComply, etc.) • Personal Attributes • Personal Attributes • Strategic operator: You can zoom out to see the bigger picture and improve how things work, while staying hands-on enough to get into the details when it matters • Strategic operator: • Relationship-driven: You build trust easily and know how to turn a good conversation into a lasting partnership • Relationship-driven: • Ownership mindset: You don't wait for direction; you see what needs to change and drive it forward • Ownership mindset: • Calm under pressure: You can manage competing priorities and tight timelines without losing your cool • Calm under pressure: • Coach at heart: You genuinely enjoy developing people, and you lead with clear expectations and honest feedback • Coach at heart: • Comfortable with ambiguity: You're energized, not intimidated, by building something that doesn't fully exist yet • Comfortable with ambiguity: • Job Location: Work From Home / Remote • Job Location: • Working Hours: 9:00 PM - 6:00 AM Philippine Time, Monday to Friday • Working Hours: • Monthly Salary: Competitive salary, depending on experience

Responsibilities

• Lead the Licensing team, owning both daily operations and long-term improvements • Oversee and improve core workflows, including trademark checks, design approvals, licensing portal submissions, and royalty reporting and tracking • Manage relationships and communication with university and Greek licensors, and build the kind of long-term partnerships that open doors to new opportunities • Identify and pursue new licensing opportunities, expanding our network of partner schools and organizations • Drive key initiatives to modernize the function, including: • Rolling out AI-powered tools for faster, more accurate licensing checks • Automating and scaling RFP submissions to acquire new licenses • Streamlining royalty report generation • Publishing and maintaining up-to-date licensing guidelines and SOPs • Collaborate closely with Tech, Product, Sales, and Design to get initiatives built and adopted • Coach and support the team through strong documentation, clear SOPs, and direct feedback

Benefits

• At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees. • Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real. • Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.