harvey - Senior Deal Desk Analyst, APAC
Requirements
• 4+ years in Deal Desk, Commercial or Sales Operations, or RevOps supporting deal construction, with hands-on experience in both strategy and operations • Experience with consumption or usage-based pricing (big data, cloud infrastructure or AI platforms are a strong plus) • Pricing models and scenario analyses you built yourself and used in live deals • Experience with Salesforce and CPQ (e.g. Salesforce CPQ, DealHub) and quote-to-cash processes • Experience delivering field enablement and creating playbooks or process documentation • Clear, concise and measured communication with AEs, executives and cross-functional partners • Calm under pressure, and able to say no while staying a trusted business partner • Comfortable working autonomously with a manager in another time zone, and thriving through constant change • Uses AI tools to work more efficiently
Responsibilities
• Partner with AEs at every deal stage on structure, pricing and negotiation, not just at contracting • Build scenario-based pricing models (usage projections, ARR impact, credit allotment sizing) and use product telemetry to connect customer usage to price and value • Act as the expert on Harvey’s move to consumption-based pricing, and help AEs explain it to law firm and in-house customers • Handle redlines and non-standard requests with Legal, Finance and Product;summarize and escalate approvals • Build and maintain field-facing playbooks covering what is allowed, fallback positions and approval paths • Deliver enablement to the APAC field on pricing and deal best practices • Join customer calls where you can add value • Track the commercial pulse of the region and proactively raise trends and insights to Deal Desk and GTM leadership • DEAL OPERATIONS • Review, validate and process orders for accuracy, policy compliance and booking readiness • Act as the first line of support for Salesforce and CPQ quoting, approvals and opportunity hygiene • Manage and triage the regional Deal Ops ticket queue • Contribute to CRM and CPQ enhancements through requirements, UAT and rollouts of new workflows or guardrails
Benefits
• At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. • You will be the first Deal Desk hire in APAC, joining early in Harvey’s regional growth • You will shape how Harvey prices and sells as it moves to consumption-based pricing • Strong, structured onboarding followed by real autonomy • A potential long-term path to leading Deal Desk in the region as the team grows • Structured hybrid working arrangement: 3 days in our Sydney office, 2 days working from home • Health Coverage: Fully covered private hospital insurance, plus extras for dental, optical, physio, mental health, and more. • Family & Fertility Support: Support for fertility treatments, adoption, and surrogacy through Carrot. • Retirement & Security: Comprehensive coverage designed to support your long-term well-being. • Paid Leave: Paid annual leave, sick leave, and fully paid parental leave for all parents. • Wellness & Perks: Daily in-office lunch, wellness memberships through Wellhub, and monthly commuting support. • Professional Development: Annual support for courses, certifications, conferences, and books. • Remote Work Allowance: Monthly support for home office, internet, and phone expenses. • Harvey Holiday: After four years, enjoy a four-week paid sabbatical to rest, travel, or explore new experiences. • DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
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