zimperium - Sr. Technical Writer (India)
Requirements
• To be considered for this role, you must have prior documentation experience authoring documentation for software products. • BS/BA in Computer Science or other relevant fields. • At least 5+ years of experience in software technical documentation. • Ability to make complicated concepts easy to understand. • Experience as a technical writer role in an agile software development environment. • Experience in writing API documentation. • Experience in image capture tools and PowerPoint to convey concepts when needed. • Ownership and “can do” attitude with the passion to meet aggressive deadlines. • Experience in IT security technologies and also iOS and Android mobile operating systems and technologies is highly desirable. • Experience in Oxygen XML Editor is a plus. • Experience in Markdown and Slate HTML documentation is a plus. • As a Senior Technical Writer in Zimperium, you will author internal and customer-facing documentation for several highly technical products. • This role requires understanding various product areas, working with a cross-functional team, along with authoring documents including release notes, user guides, API documents, and other documentation deliverables in a timely manner.
Responsibilities
• Interact with the subject matter experts including developers, product managers, customer support and sales to understand software deliverables to provide release notes and other documents for general availability releases. • Research, analyze data and test new and existing software to develop documentation content. • Strong ability to grasp technical concepts and ensure accuracy of customer-facing documentation. • Develop product information with simple and concise English by organizing ideas and translating complex technical terms into information readers can understand. • Understand and ensure documentation attributes of task orientation, accuracy, completeness, clarity, concreteness, organization, retrievability, and visual effectiveness. • Communicate issues and seek support in a timely manner to deliver documentation within software release deadlines. • Work independently while also being detail-oriented, organized, a team-player, and approachable. • Manage multiple projects and priorities simultaneously. • Strive to continually improve the quality of our product documentation.
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