wrapbook - Senior Product Manager II - Fraud & Identity

• Define and drive the product strategy and roadmap for fraud and identity/authentication across the customer lifecycle — from prevention to detection to response. • Prioritize and sequence the joint fraud + identity roadmap, weighing input across the teams whose backlogs it depends on. • Work directly with engineers on scoring logic and rules. Read a schema, reason about what a signal actually discriminates, and tell a good-sounding signal from a useful one. • Turn analysis into decisions that ship. Write decision docs that carry a clear recommendation and get acted on — not a comprehensive list of options with no ranking. • Act as incident commander for fraud incidents, coordinating engineering, Client Ops, GRC, Treasury, and Security, and evolve the playbooks so others can step in. • Define and instrument the fraud and identity health metrics that matter most — spanning detection accuracy, authentication coverage, and the customer friction it creates. • Say no upward, with evidence, when a new signal, a vendor, or a broad enforcement change would spend the friction budget without reducing real risk. • Partner with Legal/GRC on the compliance-adjacent surface your product touches (KYC/AML posture, audit walkthroughs) without taking on the compliance function itself. • What you'll have: • Owned a fraud, risk, or identity product surface at a payments, fintech, or marketplace company — not adjacent to it, owned it. • Real fluency in detection tradeoffs: precision vs. recall, the true cost of a false positive, and the idea of a finite friction budget. • Comfort working directly with engineers on scoring logic and schemas, not just briefing them and waiting. • Experience running or co-running incident response, with the instinct that the expensive part of fraud is the operational orchestration, not the detection build. • AI fluency/demonstrated experience working with/building with AI; using AI to increase the speed, accuracy, and automation throughout the fraud lifecycle. • A track record of decision docs that got decided and turned into shipped work, not just documented. • Experience in build/buy decisions around fraud platforms. • Comfortable pushing back on senior stakeholders with evidence, rather than deferring or complying by default. • Excellent written communication — Wrapbook is a document-forward, remote-first culture, and your writing is how people experience your thinking.