Honor - Home Care Consultant
Requirements
• This is a full-time, hourly, remote position reporting to the Sales Manager. Team members work one set schedule and every fourth weekend (Saturday and Sunday) as part of a regular rotation. Evening and weekend availability is required. Our next onboarding class begins Monday, December 7th. • Monday, December 7th. • Training Requirement: • Attendance during the initial three-week training period (Monday through Friday, 8:00 am–5:00 pm Central Time) is mandatory. Training is conducted virtually and requires active on-camera participation. • As a Care Solutions Consultant at Honor your will, • Manage a steady flow of inbound and outbound calls with potential clients and their families. • Listen deeply to client needs and match them to the right care solutions. • Clearly communicate our services, ask for commitment, and schedule follow-up consultations. • Meet or exceed individual and team sales metrics, including call volume, conversion rates, and quality standards. • Use CRM tools such as Salesforce or others to track activity and follow up consistently. • We're looking for you to bring: • You bring 3+ years of phone-based sales or customer service experience (inbound and outbound). • Bachelor’s degree or equivalent professional experience required. • Experience in a high-volume call center environment. • You thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives. • You’re an empathetic communicator who can balance compassion with confident sales execution. • You have experience working remotely, managing your time effectively, and staying connected to a virtual team. • Experience in home care, healthcare, or senior services is a strong plus. • The hourly hiring range for this role is $19.90 – $22.10. In addition to the base salary, this role offers a tiered monthly bonus structure based on achievement of monthly sales targets. Achieving 100% of target will start at a monthly bonus payout of $300, with the ability to overachieve targets and receive additional bonus pay. New hires will ramp into full targets and payout potential over their first two months of employment. • Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, Employee Assistance Program. • At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
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