talkiatry - Director of Engineering, Consumer Products
Requirements
• 8+ years of software engineering experience • 4+ years of engineering management experience, including experience managing managers or leading multiple teams • A strong, current technical background—you can still get hands-on and are credible with your senior engineers on architecture and code • Hands-on experience with React, TypeScript (bonus: Next.js), and AWS • Enthusiasm for AI-assisted development and experience adopting tools like Claude Code across teams • A track record of overseeing teams that consistently deliver business value with low defect rates and high reliability • Excellent communication skills with both technical and non-technical stakeholders, and the ability to scale your impact through delegation, written communication, and clear expectations • Comfort with hard conversations—proactive about accountability and holding teams to a high performance bar • Experience owning or partnering closely with QA and/or Product Support functions (bonus) • Experience working in a HIPAA-compliant environment (bonus) • Passion for creating exceptional patient experiences
Responsibilities
• Oversee the success of the Growth and Patient Portal teams—ensuring they have the right people, processes, and timelines, and holding them accountable to delivering company value with a low defect rate and high reliability • Own the QA and Product Support functions across all application teams, setting standards and building processes that hold quality high • Lead through your managers—coaching, training, and developing the next generation of engineering leaders and senior ICs • Set and enforce a high technical quality bar across your teams, and stay close enough to the code to drive resolution of technical problems that span team boundaries • Identify and resolve issues of unclear ownership and cross-team dependencies, and close documentation and process gaps across the broader engineering org • Partner with product, design, and clinical teams to keep the patient experience seamless from first touch through their ongoing care • Work alongside other Engineering Directors to drive consistent quality and velocity across the entire org • Build a positive, thriving culture across your teams that strengthens our org-wide engineering culture
Benefits
• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care • Collaborative environment: be part of building something from the ground up at a fast-paced startup • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands • It all comes back to care: we’re a mental health company, and we put our team’s well-being first • Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
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