checkout.com - Manager, Sales Engineering
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Requirements
• 8+ years experience as a Sales Engineer / Solutions Architect or Pre-Sales Consultant • Experience working in a technical client-facing role • Familiar with API based integration methods, associated best practices, and related tools/frameworks • Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology • Commercially-minded • Exceptional written and verbal communication skills • It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. • Life at Checkout.com http://Checkout.com • We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. • Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. • For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Responsibilities
• Upfront qualifications of merchants technical needs • Work with Sales to provide product/business/tech knowledge in support of pre-sales activities • Prepare and lead technical/commercial workshops • Provide inputs for proposals and large and complex RFP and RFI responses • Improve solution design, documentation and realisation of custom merchant solutions • Improve communication with merchants on a technical level during the sales process • Translate product, business and technical requirements into solutions • Being constantly up to date with industry standards in order to offer the best bespoke solutions to our merchantsConduct thorough upfront qualification of merchant needs and technical infrastructure. • Act as the primary technical subject matter expert, supporting the Sales team through all pre-sales phases. • Design, prepare, and lead technical and commercial workshops for prospective merchants. • Provide critical technical and solution design inputs for high-value proposals and RFP/RFI responses. • Drive the improvement of solution design quality and documentation for complex solutions. • Significantly improve the quality and clarity of technical communication with merchants. • Expertly translate requirements into concrete, viable, and efficient solution designs. • Maintain deep industry expertise to design best-in-class, bespoke solutions. • Able to thrive in a fast-paced environment • Ability to translate technical jargon into business speak • Previous exposure to RFI/RFP • Very well-versed in payments; should understand the technicalities inside and out (ideally this should be a bonus requirement not a needed one) • In depth payments industry exposure with an understanding of the related rules and regulations and payments schemes
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