trustedhousesitters.com - Product Analyst

• ## What you'll actually be doing • Own the growth analytics for our new member revenue squads - acquisition funnel, conversion, activation, the works - and build a picture of what's actually driving (or blocking) member growth • Spot opportunities in the data before anyone asks you to look. Turn them into recommendations that change what gets built, not just what gets reported • Lead instrumentation on new features - defining tracking, success metrics, and guardrail metrics before anything ships, not after • Design and run A/B and multivariate experiments end-to-end: from hypothesis through to decision-ready insight. Set the standard for how experimentation works across your squads • Build the dashboards and self-serve reporting that means stakeholders can answer their own questions - and you spend less time running the same queries every Monday • Challenge assumptions. Act as the analytical voice in the room when product and commercial decisions are being made. Be the person who's comfortable saying "I don't think that's what the data shows" • Mentor other analysts and help raise the analytical bar across the team - in SQL, in experimentation, in how we tell a story with numbers • Solid product or growth analytics experience in a subscription, marketplace, SaaS, or platform business - where the funnel is complex and the metrics actually matter • The ability to own end-to-end analysis for a product area, from scoping through to recommendation, with minimal direction. • Advanced SQL. You're not reaching for documentation for standard analytical patterns. dbt experience is a genuine plus • Solid understanding of experimentation - hypothesis design, A/B and multivariate testing, statistical significance, the places where naive analysis goes wrong. And experience applying it, not just describing it • Fluency in growth and product metrics: conversion, activation, churn - and how those numbers connect to things the business actually cares about • Strong data storytelling. You can explain what the numbers mean to a product manager, and also to a CFO. Different rooms, different language, same rigour • Product instincts. This isn't just an analytics role. We want someone who generates ideas, not just validates them • Experience with event tracking and CDPs - Segment, Amplitude, Mixpanel, or similar • Python or R for more advanced modelling or automation • Experience integrating AI tools into analytical workflows in a way that's actually made a difference - not just "I've used ChatGPT" • ## You might feel like a fish out of water if... • We know this isn't what you'd see in most job ads - but TrustedHousesitters isn't most companies. • Trust, transparency, and honest feedback aren't just things we say; they're genuinely how we operate, every day. So rather than leaving you guessing if things don't work out, we'd rather give you what you need to make a great decision upfront about whether this opportunity is right for you. • With that in mind, here are a few things worth considering before you hit apply. • You're most comfortable when the question is handed to you. This role needs someone who goes looking for the question. If your best work tends to happen when a stakeholder has defined the problem clearly and you're building the analysis to answer it - that's a genuinely valuable skill, just not quite the shape of this one. • You're happiest when the business is stable and the roadmap is fixed. THS is growing fast and the product is evolving constantly. The analytical picture shifts. Priorities shift. That's the job - and if predictability is important to how you do your best work, it's worth naming that upfront. • If you're reading this and one of those points resonates, and you're sitting there thinking "that's me, but I know I can make it work" - we'd love to hear why. Send a Cover letter. There's a human at the heart of every decision we make here (hi!) - and we'll always take the time to review applications for anyone who wants to join us. • We value your time and aim for a transparent, efficient process: • Hiring manager interview (~30 mins) - with the Product Analytics Lead. Covering your analytical experience, approach to experimentation, and how you think about growth problems • Take-home task (~1-.5 hours) - a short analytical exercise. We'll share a brief in advance and give you time to work through it at your own pace • In addition to a competitive salary and bonus, we offer a range of benefits, including: • 🐾 For the love of pets • Each year, you’ll get a Premium TrustedHousesitters Combined membership which includes benefits like free airport lounge passes, Sit Cancellation Plan and Home and Contents Plan, plus five Premium memberships to gift to friends and family • Our team can work remotely from as many house sits as they like, and we contribute up to £500 per • year towards travel costs to and from sits • Find a rescue pet to join your family and we’ll cover the adoption fees, as well as “pawternity” to help your pet settle into their new home • 💜 Health & wellbeing • SimplyHealth healthcare cash plan • Bupa Health Insurance and Dental Insurance plan • Specsavers eyecare scheme • Weekly virtual yoga sessions • Optional enrollment onto our Trusted Giving scheme, which includes employee giving via Charities Trust and 2 days paid annual volunteering allowance • 💻 Working environment • Work fully remotely from anywhere in the world - as long as you follow compliance as a UK tax resident • Get £200 to spend on home office equipment each year + Macbook and Apple accessories when you start • Access to Spaces co-working locations across the globe • We host an all-expenses-paid meetup each quarter and fund team events (remote or in-person) throughout the year • We cover the costs of personal development resources and have regular time set aside for learning and growth • Depending on your role within the business, you’ll have the option to customise your work hours to better align with your personal schedule