Invisible Agency - Operations Agent - Freelance Project

• The Necessities: • Familiarity with Jira, Zendesk, Aircall or similar task management and CRM software. • Understanding of retirement plans and associated processes (e.g., loans, distributions). • Strong verbal and written communication skills for participant outreach and documentation. • Exceptional organizational skills and the ability to manage competing priorities. • Willingness to learn and adapt to new challenges. • Experience in high-volume, detail-oriented environments is a plus.