NMI - Sales Engineer (Tech Solutions)
Requirements
• 3–5 years' experience in Solutions/Sales Engineering, Solutions Consulting, or Technical Account Management, ideally in FinTech or SaaS. • Strong understanding of payment processing, including card-present, card-not-present, tokenization, gateways, and acquiring. • Experience with unattended payment environments such as Parking, Transit, EV Charging, Vending, and similar kiosk/self-service channels, including familiarity with unattended-specific integration, hardware/device, and compliance considerations. • Demonstrated experience producing solution design documents or technical scoping materials. • Proven ability to work cross-functionally across technical and non-technical teams. • Exceptional communication and documentation skills. • Comfortable presenting and demonstrating solutions to varied audiences. • Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don't feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the 'Additional Info' box on our application to tell us more about your path. • As well as being a part of something exciting everyday, you will also receive the following benefits: • Annual bonus scheme dependent on individual and company performance • Annual salary of £45,000—£60,000 • 25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days) • Workplace pension scheme • Private medical insurance (upon 30 days of employment) • 7 hours per day, 35 hours per week • A remote first culture • Great work-life balance with our Flexi-time policy • Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave). • A chance to develop with an allocated company training budget • Bike2Work Scheme • Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets • A strong commitment to employee wellbeing including mental health first aiders • Employee referral scheme with generous financial reward • Bonusly colleague reward scheme • We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. • Equal Opportunity • Equal Opportunity • NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. • Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. • Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/ • £45,000—£60,000 GBP
Responsibilities
• Customer Qualification & Solution Scoping • Collaborate with Account Executives and Channel Account Managers to assess and qualify customer requirements. • Recommend tailored solutions, identify opportunities for product extensions, and evaluate the feasibility of customer-specific requests that require development work. • Identify challenges early and propose viable technical solutions. • Solution Documentation & Onboarding Support • Document customer use cases, solution designs, and onboarding plans so that teams share a clear picture of what has been agreed. • Ensure alignment across Sales, Partner Launch Managers, and Account Managers for a seamless handover. • Identify and plan customer training needs. • Respond to technical questions on NMI's platform, and deliver architectural diagrams, system workflows, and configuration recommendations. • Demonstrations & Training • Provide tailored demonstrations of the NMI platform for ISVs, ISOs, and other partner types. • Develop and deliver bespoke training content aligned with customer needs. • Cross-functional Collaboration • Support Sales in responding to RFPs, coordinating with Product, Engineering, and Security as needed. • Raise and track product enhancement requests on behalf of customers. • Relay common feedback, feature gaps, and usability insights to the Product team. • Sales Enablement & Continuous Improvement • Stay current on product updates, release notes, and roadmap discussions. • Maintain close contact with acquiring partners and support their technical enablement. • Represent NMI at industry events and network with partners and prospects.
Benefits
• 25 days holiday each year (+ bank holidays + 1 day after each year of service with up to a max. of 30 days) • Workplace pension scheme • Private medical insurance (upon 30 days of employment) • 7 hours per day, 35 hours per week • A remote first culture • Great work-life balance with our Flexi-time policy • Family Friendly policies (Enhanced Maternity and Paternity Pay and Shared Parental Leave). • A chance to develop with an allocated company training budget • Bike2Work Scheme • Lifeworks, an Employee Assistance Programme which offers wellbeing, family and financial support services, such as assessments, resources and even 1:1 counselling sessions. It also offers interesting perks such as discounts on gyms, restaurants, high street retailers and cinema tickets • A strong commitment to employee wellbeing including mental health first aiders • Employee referral scheme with generous financial reward • Bonusly colleague reward scheme • We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys. • Equal Opportunity • NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law. • Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks. • Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/
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