vetcove - Associate Account Manager
Requirements
• Success in this position requires strong project management skills with a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against partner goals and objectives. • 1+ Years in account management • Exceptional verbal, written, and presentation skills • Excellent time and process management skills • Experience in developing client facing reports with actionable insights and recommendations • Experience in developing and presenting data analyses and partner business reviews • Experienced in compiling, documenting and communicating client requirements to internal stakeholders (e.g., Finance, C-Suite, Engineering) • Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel • Experience in Tableau or other database visualization tools La plus but not required • Interest in client relationship building and willingness to travel for client-facing events • A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment
Responsibilities
• Act as the main point of contact for all client day-to-day communication and oversight • Collaborate with the Senior Partner Account Manager on recurring client tasks • Project manage campaign execution to ensure all campaign requirements and timelines are met • Generate and analyze detailed campaign reporting; provide detailed insights and analysis for clients and suggest optimization strategies for increased performance • Work collaboratively with data scientists and other account managers to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points, both over the phone and through on-site meetings • Educate and guide new and existing clients on best practices, on-board new clients and proactively address areas where improvement is needed • Nurture relationships to be sure they understand Vetcove’s value and how we can fit into long term strategy
Benefits
• 100% remote within the USA • Medical, Dental, and Vision Insurance • Automatic 401k contribution • Employee referral program • At home office set up • Bi-annual company retreats • Open vacation policy • Monthly team events • The typical base pay range for this role across the U.S. is: $60,000/year - $85,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $60,000 - $75,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. • In addition to base compensation, Vetcove offers a comprehensive benefits • package. Please refer to the “Benefits (Full Time Roles)” section above for more
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