Karat - Senior Director of Communications (United States)

• As Senior Director, Communications at Karat, you will own the company's entire communications function, spanning external, internal, executive, and crisis communications, and serve as a trusted advisor to the CEO and leadership team. • Set and evolve Karat's integrated communications strategy, advising the CEO and leadership team on narrative, messaging, timing, and stakeholder impact. • Own media relations end-to-end, building proactive relationships with journalists and producers across business, technology, workplace, and trade press. • Develop integrated campaigns with Product Marketing and Demand Generation that turn thought leadership, research, and product milestones into stories that break through. • Build and run the CEO's platform across social, the company blog, earned media, and speaking opportunities, including the executive editorial calendar. • Lead internal and executive communications for major company moments, keeping employee-facing and external narratives aligned. • Guide crisis and issues communications, coordinating response across Legal, People, Sales, and Marketing as needed. • Manage our PR agency and other communications partners to measurable outcomes, tracking KPIs across earned media, executive visibility, and employee understanding. • 15+ years of progressive communications experience spanning media relations, corporate, executive, and internal/change communications • A track record of building journalist relationships and securing high-quality earned coverage • Demonstrated success developing narratives and campaigns that connect strategy, product, and industry conversation • Experience building executive platforms and coaching executives for media, speaking engagements, and high-stakes moments • Exceptional writing and editorial judgment, from executive social content to all-hands remarks • Experience guiding communications through periods of growth or high-stakes change, with discretion and sound judgment • Experience managing PR agencies or communications partners to measurable outcomes • Fluency in how AI is reshaping hiring, talent assessment, and workforce planning, a plus • Curious what's driving this role right now? Read Beyond the Job Description.