TurbineOne - Field Operations Manager
Requirements
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline, or equivalent practical experience. • 4+ years of experience in Field Operations, Technical Enablement, Customer Success, or Systems Engineering, with a specific focus on building and scaling operational systems. • 2+ years of experience leading or managing teams (this role transitions from a hands-on IC builder to a team lead). • Proven track record of operationalizing informal or ad-hoc processes into repeatable, scalable operating models. • Strong proficiency in scripting languages (e.g., Python, Bash) for automation, data routing, and operational tooling. • Experience supporting production software deployed into mission-critical, disconnected, or hybrid environments. • Working understanding of networking, cloud infrastructure, infrastructure-as-code, monitoring, and operational reliability. • Excellent written and verbal communication skills; ability to create clear documentation and standardized operating procedures. • U.S. Citizenship. Ability to obtain and maintain a U.S. Security Clearance. • Preferred • Preferred • Active Top Secret or Secret Security Clearance. • Experience supporting Department of Defense or Intelligence Community software programs, including accreditation activities (RMF, ATO, IATT). • Experience with Field Enablement and Field Resource Management. • Experience deploying and managing software/hardware at the tactical edge. • Background in both technical engineering and operational management (dual-hat experience is highly valued). • Familiarity with AI/ML platforms and mission software ecosystems. • What Success Looks Like • The Field Engineering team consistently executes against clearly defined priorities with high reliability across all customer sites. • Customer deployments occur smoothly with minimal operational disruption. • Field Engineering tools and processes mature over time to support the growth of the company. • Field tooling and standardized workflows significantly reduce time-to-deployment and increase on-site success rates.. • Field Engineering is viewed as a strategic enabler that bridges the gap between core engineering and tactical mission success. • Team members grow professionally while contributing to a culture of continuous improvement.
Benefits
• At TurbineOne, your work directly supports the people operating at the frontlines of national security. You'll lead the team responsible for ensuring our mission-critical AI software reaches operators quickly, securely, and reliably in the most challenging environments. • You'll join a team of experienced technologists, veterans, and mission-focused professionals committed to solving some of the nation's most challenging operational problems through responsible innovation. • If you're passionate about building high-performing engineering teams, creating scalable technical infrastructure, and delivering technology that makes a measurable difference for those serving on the frontlines, we'd love to hear from you.
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