Elastic - Senior Regional Services Partner
Requirements
• 8+ years of experience in Professional Services, program delivery, or pre-sales roles within enterprise technology environments. • Demonstrated experience working with Enterprise Sector organizations. • Proven commercial ownership of services bookings targets, including forecasting and complex contract negotiations. • Strong background in delivering technology solutions in search, observability, analytics, or security domains. • Willingness to travel up to 50% (and occasionally internationally). • Familiarity with Elasticsearch and related technologies (Linux, NoSQL, distributed systems). • PMP, PRINCE2, or Scrum Master certification. • Experience as a billable consultant or project manager. • Ability to obtain SU2 security clearance if required. • Additional Information - We Take Care of Our People: • As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. • We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary • Health coverage for you and your family in many locations • Ability to craft your calendar with flexible locations and schedules for many roles • Generous number of vacation days each year • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service • Up to 40 hours each year to use toward volunteer projects you love • Embracing parenthood with a minimum of 16 weeks of parental leave
Responsibilities
• Own and achieve Services bookings and revenue targets. • Build and execute a territory services strategy aligned with account plans and long-term adoption objectives. • Maintain accurate forecasting and proactively manage pipeline gaps. • Lead the services bid and negotiation lifecycle, including scope, pricing, contract structures, and deliverables. • Drive discovery and shape outcome-oriented services offerings. • Develop compelling Statements of Work tied to measurable milestones and business outcomes. • Position Elastic Services as a strategic enabler for transformation initiatives within Enterprise Sector organizations. • Oversee a portfolio of concurrent engagements, ensuring delivery within cost, margin, and customer satisfaction expectations. • Provide governance oversight for strategic accounts, managing escalations and aligning Sales, Delivery, and Customer Success stakeholders. • Identify and mitigate risks, facilitate steering meetings, and ensure structured reporting and change management. • Act as a strategic advisor, aligning Elastic Services to customer mission objectives and regulatory constraints. • Collaborate effectively within a matrixed organization across Sales, Delivery, Operations, and Partner teams.
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