stninc - Director of Data Center & Site Operations
Requirements
• Bachelor’s degree in Engineering, Information Technology, Operations Management, or related field (or equivalent experience). • 7+ years of experience in data center operations, infrastructure deployment, technical program management, or related field. • Experience managing large-scale global infrastructure deployment programs. • Hands-on experience with Day 1 site build-out and rack-and-stack execution, including turnover from construction into live operations. • Strong understanding of data center infrastructure including: • Compute/server deployments • Network infrastructure • Cabling systems • Power/cooling dependencies • Hardware lifecycle management • Experience with change management and operational governance processes. • Proven ability to manage cross-functional global teams and vendors. • Strong project/program management skills with experience managing multiple priorities simultaneously. • Experience in hyperscale or enterprise data center environments. • PMP, PRINCE2, ITIL, or related certifications. • Familiarity with DCIM tools, ticketing systems, and deployment tracking platforms. • Experience with automation and deployment optimization initiatives. • Knowledge of capacity management and operational analytics. • Strong understanding of service availability and operational risk management.
Responsibilities
• Global Deployment Operations • Partner with architecture, engineering, and capacity teams to plan and execute Day 1 infrastructure deployments, ensuring hardware delivery, physical layout, rack-and-stack, and initial cabling meet global design standards. • Lead Day 2 deployment activities across global data center sites including expansions, refreshes, migrations, retrofits, and operational upgrades. • Coordinate deployment execution for compute, storage, networking, cabling, and infrastructure changes. • Manage deployment schedules, implementation timelines, and resource planning across multiple concurrent projects. • Drive operational readiness and turnover from construction/build teams into live operations environments. • Oversee change implementation while minimizing operational risk and service disruption. • Program & Project Management • Develop deployment roadmaps, execution plans, and operational milestones spanning Day 1 build-out and Day 2 steady-state activities. • Track deployment KPIs, timelines, budgets, and vendor performance metrics. • Manage risks, escalations, dependencies, and issue resolution throughout deployment lifecycle. • Ensure alignment between engineering, operations, logistics, and site teams. • Provide executive-level reporting on deployment progress, capacity readiness, and operational impacts. • Operational Excellence • Establish and improve standardized deployment processes, SOPs, and operational playbooks for both Day 1 build-out and Day 2 steady-state execution. • Drive continuous improvement initiatives focused on efficiency, quality, and deployment velocity. • Ensure compliance with operational standards, safety requirements, and change management policies. • Support incident response coordination for deployment-related operational issues. • Partner with capacity planning and infrastructure teams to support scaling strategies. • Site Operations Leadership • Oversee site-level operational functions including: • Superintendent / General Manager leadership • Site Operations Managers • Site Administration • EHS / Safety programs and compliance • Inventory coordination and planning with logistics partner teams. • Ensure coordination between deployment activities and ongoing site operations teams to maintain operational continuity, safety, and service availability. • Drive alignment across facilities, security, logistics, and operational stakeholders to support scalable global site operations. • Vendor & Stakeholder Management • Manage third-party deployment vendors, integrators, and logistics providers. • Coordinate with global site operations, engineering, network, facilities, and supply chain teams. • Facilitate deployment readiness reviews and stakeholder communications. • Ensure vendor SLAs and deployment quality standards are met consistently. • Capacity & Lifecycle Management • Support infrastructure lifecycle management including refreshes, decommissions, and hardware replacement programs. • Coordinate deployment sequencing and operational validation for lifecycle refresh and replacement activities. • Assist with forecasting deployment capacity needs and regional operational requirements. • Ensure inventory accuracy and deployment asset tracking.
Benefits
• Full-Time, Exempt • $160,000-$220,000/year, DOE • Health Coverage – Medical, Dental & Vision • FSA Health and Dependent Care available • Unlimited Paid Time Off (PTO) • Observed Holidays Paid • Cell Phone Allowance • Collaborative, growth-driven culture
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