Caribou Financial - Senior Manager, Go-To-Market Operations & Sales Tools

• Customer Engagement Strategy: Design and manage the outbound dialer strategy and engagement cadence for every stage of the funnel. • Customer Engagement Strategy: • Capacity Planning: Own the monthly workforce and incentive planning process to identify short-term staffing gaps and mid-term hiring needs. • Capacity Planning: • Process Optimization: Project manage high-leverage initiatives specifically designed to improve sales & operational efficiency and team member effectiveness. • Process Optimization: • Candidates are welcome to work remotely from the states of AZ, CO, DC, IL, MD, TX, and VA with a preference for the Chicago IL, Denver CO, or Phoenix AZ areas.  Caribou does provide the option to work in-office or hybrid from our Denver, CO or Chandler, AZ offices.  We may consider remote candidates in CA, FL, MA, NY, OR, WA, and WI, subject to additional approval. Eligibility by state is subject to change.   This role requires attendance at occasional in-person meetings. • Experience: 5+ years of experience in go-to-market strategy roles. • Problem Solving: You are a curious, action-oriented problem solver, experienced at using data to identify defects and building trust across organizational functions. • Problem Solving: • Analytical Power: You are highly analytical and can effectively work in a data-driven organization to translate data into high-impact initiatives. • Analytical Power: • Ownership: You demonstrate the highest levels of ownership and have a proven ability to take ideas and turn them into results. • Ownership: • Workforce Strategy: You have direct experience in capacity planning and workforce management processes. • Workforce Strategy: • Lead Strategy: You have experience managing customer outreach and lead management strategies (e.g., dialer and CRM workflows). • Lead Strategy: • How we will take care of you • Everyone at Caribou is a valued team member. Our compensation and benefits package includes: • Competitive compensation: $120k - $150k • Eligible for annual performance-based Incentive • 401(k) retirement plan • Generous paid time off including Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents • Exceptional benefits including highly subsidized medical, dental, and vision plans, and fully company-paid mental health, disability, and basic life insurance • Optional benefits to suit your individual circumstances such as HSAs (with Caribou HSA contributions), FSAs, supplemental life and health, legal, and pet insurance • Up to $1,000 per year for eligible professional development expenses • Employee referral program • Our Core Values • Our Core Values • We come from all walks of life and are joined together by our shared values, which guide our work and how we work together. • Give a damn. What we’re doing matters. We show up determined to deliver results, and we love it. • Give a damn. • Velocity. We’re intentional about where we’re going and we race towards it. • Velocity. • Make the assist. We have diverse strengths. We offer and ask for help so we all win. • Make the assist. • The essential functions of this position require consistent attendance, availability, and active engagement throughout your full scheduled shift.