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Jobs(27,454)/Head of Customer Success Role(128)/Re:Build Manufacturing (8) - Head of Commercial Process Excellence
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Re:Build Manufacturing

Re:Build Manufacturing - Head of Commercial Process Excellence

Remote - Americas$130k - $205k+ Equity2d ago
RemoteDirectorNALife SciencesArtificial IntelligenceHead of Customer SuccessProcess EngineerPDCALean Six SigmaGreen BeltDocumentationB2B

Requirements

• Proven experience in commercial operations, GTM operations, process excellence, or a closely related function • Demonstrated, hands-on experience deploying AI tools (LLMs, automation platforms, AI-assisted analytics) in a commercial or operational context • Working knowledge of Lean methodologies — value stream mapping, standard work, root cause analysis, PDCA — applied in a commercial or non-manufacturing environment • Experience building SOPs and standard work documentation at an organizational scale • Strong facilitation and training skills, with comfort delivering to mixed-experience audiences • Analytical fluency, with the ability to use data to diagnose process problems and measure improvement outcomes • Preferred • Background in a PE-backed industrial, manufacturing, or multi-site commercial environment • Lean Six Sigma certification (Green Belt or higher) or an equivalent continuous improvement credential • Experience in a commercial operations or revenue operations role within an engineering-intensive B2B company • Familiarity with CRM platforms, GTM Ops tooling, and CLM systems • Experience building AI-enabled training or knowledge management systems • Exposure to Aerospace & Defense, Robotics & Intelligent Automation, Life Sciences, Electrification, or Energy & Environmental Solutions markets • The base salary range for this position is $130,000– $205,000 per year. This range represents the Company’s good faith estimate of the base compensation for this role at the time of posting.  Actual compensation will be determined based on several factors, including but not limited to relevant experience, skills, qualifications, internal equity, and geographic location. In addition to base salary, this role may be eligible for annual incentive compensation and/or long-term incentives, subject to Company plans. The Company offers a comprehensive benefits package including medical, dental, vision, retirement, paid time off, and other benefits. • The BIG payoff • The BIG payoff • We are a company who is going to make a difference in the industries and the communities in which we choose to operate. • Every employee of Re:Build will share ownership in the company and will share in the financial rewards of the success we achieve together, at all levels of the company! • We want to work with people that reflect the communities in which we operate • Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. • Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at 617.909.6275.

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