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Jobs(26,949)/Head of Customer Success Role(120)/Nash (13) - Head of Corporate Communications
Nash

Nash - Head of Corporate Communications

Remote HQ - Hybrid - USA *$155k - $230k+ Equity3w ago
In OfficeDirectorNAArtificial IntelligenceGroceryHead of Customer SuccessOnline MerchantReportingClaudeB2BProduct MarketingLoom

Requirements

• Editorial judgment. You know the difference between something we'd like to announce and something a reporter wants to write about, and you can find the second inside the first. • Business fluency. You understand why a grocer buys from us and what a technical buyer pushes back on, because coverage only matters if it shapes the deals Sales is working next quarter. • Composure. When AI makes a mistake in the physical world, someone's groceries arrive late, and that can become a story quickly. When it does, you already have the plan, and the right people already know what to say. • AI-native craft. You use Claude to read a reporter's last fifty bylines before you pitch them, to build monitoring that surfaces the three things that matter each morning, and to run a mock hostile interview with our CEO before a launch. Journalists spot AI-written copy instantly, so the research goes deep and what goes out sounds like a person wrote it. • 7+ years in communications, with in-house leadership at a high-growth B2B technology company, or senior agency experience and a real appetite to move in-house. • Has built or led an analyst relations program for a complex enterprise platform. • Real relationships with business, technology and trade press, and a track record of placing stories there. • Has prepared C-level executives as spokespeople. • Uses Claude (or an equivalent LLM) as a core part of how you research, prepare and work, well beyond copy editing. • Exceptional writing, strong opinions held loosely, and the discretion to hear everything first. • Bonus: experience on the analyst side, category creation at an infrastructure, logistics or autonomy company, or a public writing presence of your own. • Location: Bay Area (hybrid) or US remote. • Send your resume, links to coverage or campaigns you've owned, and a short note on the story you're proudest of getting told. Or skip the cover letter and send a Loom of you pitching Nash to a reporter of your choice in under five minutes. • Want to skip the queue? Record a video at testimonials.nash.ai http://testimonials.nash.ai with code JOIN-NASH, and your application will ping us directly in Slack.

Responsibilities

• Own Nash's corporate narrative across press, analysts, customers, partners and our own team, working alongside Product Marketing, which owns product positioning. • Build our media program across business, technology and trade press, including supply chain, retail, grocery and the growing autonomous delivery beat. • Build analyst relations from scratch, so autonomic logistics becomes a category analysts can describe accurately, with Nash as the reference point. • Prepare our CEO and senior leaders as spokespeople, each with a recognizable voice and a clear point of view. • Own internal communications, so the team hears important news from us before they read it anywhere else. • Turn customer wins into public proof, making sure every figure can survive a reporter asking how it was calculated. • Own issues and crisis management, along with speaking, awards and agency relationships.

Benefits

• San Francisco Bay Area, New York$180K – $230K • Offers Equity • Remote$155K – $200K • Offers Equity • Upload your resume here to autofill key application fields. • Drop your resume here! • Parsing your resume. Autofilling key fields... • or drag and drop here

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